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Lenskart com - Complaint against Orion Mall Lenskart branch

Mrs. Deepa Dilip Patil filed complaint against Lenskart com on Apr 4, 2023

Myself Mrs. Deepa Dilip Patil from Kalamboli Navi Mumbai, today **/**/**** at evening I visited to the lenskart shop in Orion mall, I was testing few frems and I kept my specs on the side table. At that time your employ Pankaj Saw took my specs and went inside a room, I asked him what he was doing with my specs, he hesitated and said that he was cleaning it. When I tried my specs it was completely loose and had few scratches on it. I asked him but he refused. My specs is costly Rs *****/_. I suffered financially as well as mentally. Please take it seriously and take action against this type of your employ. Hope you take some necessary action and give me justice.

Mrs. Deepa Dilip Patil
Mo.no. **********
Kalamboli Navi Mumbai

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Lenskart com

6

Total Complaints

3

Total Resolved

50.00%

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