Delhivery - COD packet delivered Funds Collected and marked as lost

Anubhav Agarwal filed complaint against Delhivery on Mar 4, 2024

A COD packet was sent to a customer on **nd Feb bearing AWB number **************** via Delhivery.com for a Total amount of **** to be collected from the customer. Parcel was delivered, Funds Collected in cash and then it was marked as not delivered. We contacted the customer and she said she has received the parcel and handed over the cash to the delivery boy. I have been following up with Delhivery regarding this and finally they have marked the parcel as lost. The reason they are doing this is that the maximum liability of Delhivery for a lost parcel is Rs ****. This is Big SCAM running in this company.

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Delhivery

303

Total Complaints

172

Total Resolved

56.77%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Rudra Dave on Apr 7, 2025

Delhivery – Item was broken in transition but company refused to give insurance coverageClosed

Hi, I had booked an order of fragile item courier (glass painting) via Delhivery direct (AWB: *************) and taken insurance coverage also by paying additional premium. All the details pertaining to fragile ite...

Priyanshu on Dec 26, 2024

Delhivery – Got opened packageClosed

I have ordered an item online they shipped it through delhivery courier service when I received the package I saw that the package was shortly teared from side and item is missing

Ninad Ghodekar on Nov 11, 2024

Delhivery – Credit Card Delivery IssueClosed

I was issued a credit card from Airtel-Axis Bank, but due to Axis Bank’s incorrect address fetching from Aadhar Card during the KYC process, it was sent to my previous residence, where It's over five years I have le...

Pulkit agrawal on Oct 24, 2024

Delhivery – Package is missingClosed

My package is picked up but not delivered yet. It is missing from the Dhanbad warehouse. No one is taking responsibility of it. I want a severe action against this.

Ashish Verma on Oct 21, 2024

Delhivery – Delay in the delivery of the packageClosed

I am writing to raise a formal complaint regarding an unprecedented delay with my shipment, AWB Number *************. The courier was booked from Mumbai to Kanpur on **th October via the Delhivery App, with the pick...