Amazon Prime - cheating on cashback

Order # ***-*******-******* is order id, have *** chbck on **** rs order, it didnt come, so i asked cc they said sorry will do in * days, now been * week called them , sir u didnt do properly payment n no cb, filed new cmplnt on that. got a cc saying it was their mistake n filled a form n told will get the same
again * week called saying i cant get actually he filled a wrong form n send it to them, filed new cmplnt on that again. got a new cc saying it was their mistake n filled a new form n told will get the same in * days been * wek now called them, hehe cc says not eligible and he cut calls n chat too i have all records man great