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Prachi filed complaint against Nykaa on Apr 10, 2019
Nykaa has always disappointed when it comes to offers and free product. I had placed an order. Order no. NYK-********-*******. In the offer, it's mentioned free lipstick on any order. No amount to get a free lipstick with any purchases of the product. I have not received anything only * product which I ordered. In my past orders, the same thing was repeated with one of the soap purchases. Are these offers fake? Why do they make false promises and offers when they don't wish to send them? I wish to receive the offered product. Please help in making it delivered.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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