Sounak Dasgupta filed complaint against Makemytrip india Pvt Ltd on Jan 7, 2021
I booked my hotel stay at Udaan Dekeling Resort on Darjeeling for **th Dec - *nd Jan ****. While making the booking through Makemytrip, i was charged **,*** for it. When checking out at the hotel, i was told that my total booking charges were actually **,***. I had to pay the balance to check out of the hotel. When i called up Makemytrip support, they said the additional charges were for food & disconnected the call. The hotel said if there were any issues, they will refund the amount but since then they have been avoiding my calls and Makemytrip has closed my complaint. I cannot reach out to them to register a new complaint or provide feedback on the closed one.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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