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Mi India - Charge extra money for low quality service and product

Sitansu Sekhar Sahu filed complaint against Mi India on Jun 18, 2019

I have face problem during charging time in my redmi note * phone. So I visited to MI authorised service center "M/S NEW CELL CARE" located at Chorda, Jajpur Road, Jajpur, Odisha. They adviced me to change the charging port and update the softwire (which is not necessary). And I had agreed to there word and replace the same part and update the software.
But after repairing I am facing the same issue again in just ** days. When I had approched to them, they deny to repair it leave it with just cleaning by brush as it is a electronic part.

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Damages for loss and agony

Mi India

12

Total Complaints

4

Total Resolved

33.33%

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