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Ragavendra filed complaint against Swiggy on Sep 9, 2018
I ordered food on *th September evening @ *.**pm. I had only *** rupees left in my account and thought of eating pizza for dinner. Once after i placed the order i got confirmation that amount was deducted from account successfully and Order is also placed successfully. After few minutes i get a call from Swiggy that due to technical issue order was not processed successfully and asked me to reorder again and make the payment. What ever payment i already did will be refunded back to the account within * to * working days.
This is the worst experience no one would ever want to experience it, can someone tell me how will i reorder and make the payment with out money, because i had *** rupees only in account when i spent placing the initial order and Swiggy team has initiated the refund in * to * working days. I had to sleep with out dinner as I'm new to this city and don't have any relatives and friends.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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