Vikas Girdhar filed complaint against Makemytrip on Apr 6, 2018
I booked air tickets using makemytrip.com for two sectors - **th Apr ** from Chennai to Delhi and **th Apr from Delhi to Chennai. I bought cancellation assurance by paying additional amount of Rs ****.
Now when i tried to cancel my one way trip from Chennai to Delhi I was charged full ticket amount for cancellation and I was told cancellation assurance is not available as I am not cancelling complete itinerary.
They charged full amount for cancellation assurance but providing benefit not fully. When asked about it why it is not mentioned at the place of cancellation assurance comment, I was told it is available in terms & conditions after three clicks.
Pure case of intentional cheating to hide information in fine print.

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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