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Edreams - Cancellation and refund

Yashar Deen M filed complaint against Edreams on Sep 5, 2022

I had booked a flight from Chennai to Toronto for *th September **** through edreams. But due to personal reasons, i wanted to cancel my booking. But there was no option to cancel the booking. Booking reference number was invalid and not matching with my mail ID. There's literally no way to connect to their customer care. I've been suffering mentally for a whole week to no avail. Pathetic experience with edreams. Biggest life lesson learnt, always book through the airlines website. Never go for travel agencies ever.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Edreams

8

Total Complaints

1

Total Resolved

12.50%

Consumer Satisfaction

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I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

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I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

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