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Edreams - Airline Ticket Refund

Shamsheer Kuttukkan filed complaint against Edreams on Feb 22, 2021

I had booked a Gulf air flight from Dubai to Kuwait via Bahrain for Nov *, **** through Edreams website. The flight was cancelled by the airlines. I requested for refund via Edreams and is yet to receive the same. I am told by Edreams that they are waiting for Gulf air to process the refund since * months.

Due to the cancellation, I had to spend RS ***** for my flight from Dubai to Kuwait

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Edreams

8

Total Complaints

1

Total Resolved

12.50%

Consumer Satisfaction

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- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

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