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Sailendra prabu filed complaint against Agoda on Jan 5, 2022
I booked a hotel shivam Bnb in Goa for **th Jan **** to **th Jan ****. My Booking ID *********. But the property owner said I need to pay **% of reservation amount in advance to confirm the reservation and I paid it and they also confirmed the payment via messages in agoda. But if I cancel the reservation they said we are not processing any refund for this and also I'm not able to contact agoda support team.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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