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Sagar Agrawal filed complaint against KTM on Feb 20, 2021
I had a minor accident which involved my bike getting touched with a tata ace sided by side brushing which may have caused a spark. and my broken tank (manufactering fault ) ( full fiber single piece consutrution) which was just replaced under warranty. the new tank was'nt in pristine conditiona and even after requesting multiple times the fuel plug O-rings were not replaced and torque wrench wasn't used and the service was done by an untrained staff under the supervision of trained task. caught fire while riding. i had to jump of the bike and my bike is completely burnt and i have suffered *rd degree burns. i have filled complaints multiple time. ktm doesnt seem to care and dont want to take responsibilty but yet they are unable to explain cause of fire.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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