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Ktm - Breach of trust and customer experience

Saurav Kumar filed complaint against Ktm on Aug 1, 2025

I had bought my ktm duke *** side mirror from ktm showroom got it delivered to my hometown as my hometown ktm showroom is unable to provide mirror from last * days after receiving when i installed in my bike i see factory fitted mirror and bought from ktm showroom are not the same in. The packing of ktm i received mirror of bajaj dominar or ns *** side mirror why would then i will be buy from ktm when i will get not factory fitted parts and pay for **** rupees for not the same product. I need the answer where should i go for purchasing factory fitted when ktm is not supposed to provide me same

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Ktm

10

Total Complaints

6

Total Resolved

60.00%

Consumer Satisfaction

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