Suyash Kumar filed complaint against Make My Trip Pvt Ltd on Mar 9, 2019
Don't book from this company, they steal your money in front of your eye. I have been trying to resolve an issue with them since **th February when they booked us into a hotel which doesn't exist in Bangkok. I have been trying to get my money back since then but these people forgot to learn about customer experience. Forget about the apology or the compensation. I have been begging to get my money back which I paid for the invisible hotel but they are waiting for me to get tired and forget about the issue. I even copied their CEO and rest of the management team into emails but they are too busy cheating their consumers. I am tired now and will find every possible way to share my experience online. I see I am not the only one who has been scammed by this company. They told me that they will return my money as in voucher which I can use in future on their company. They should think why would I do that after going through all these. Why would someone book them if they were stranded on the road finding the hotel for * hours? I have made many international calls and god knows how many reminders emails to them but their strategy is simple. Don't respond! Very poor service MakeMyTrip.

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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