Vishnu Teja Guntupalli filed complaint against Free Charge on Jun 9, 2024
I flew with Swiss International Airlines on May **th, **** from Delhi to Paris, with connecting flight at Zurich by Business Class. My baggage got delayed at the destination by a day. Swiss acknowledged their delay and agreed to compensate for the purchased clothing up on presentation of receipts. Once I presented the receipts of the purchased replacing clothing, Swiss denied my claim citing that I purchased the replacement clothing in Brussels, Belgium instead of Paris, France. I sent a copy of my connecting train ticket from Paris to Brussels as proof to Swiss but they still denied the claim saying that they compensate only if the replacement clothes were purchased in Paris. I purchased my train ticket from Brussels to Paris, well in advance and I did not have time to buy my replacement clothes in Paris due to delay of my Swiss flight. To avoid missing my connecting train, I had to purchase my replacement clothes in Brussels, Belgium. Swiss delivered my baggage the next day to Belgium. So, there is no choice for me other than to buy my clothes in Brussels, Belgium. It cost me ***.* Euros to purchase a pair of replacement clothes and underwear for * day. Swiss is being unfair in not compensating the amount to their error in baggage delay. It is creating financial burden and mental distress for me.

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Dear Sir/Madam, I tried to pay my Electricity Bill but money deducted from my account or show transaction failed.Transaction date **/**/**** and Timing **:** pm.Attached file failed Tran...
purchased a new two wheeler Honda Dio on ** Mar ****. From that day i complained for abnormal noise from engine, to Nandi honda service center. They told to me if you ride above **** km then engine noise not appear....
I had done a electricity bill payment of Rs **** on **-may-**** via free charge but this transaction was failed so I applied for refund free charge said they auto refund my money but my money never comes back as of ...
Iam B. Dhanalakshmi.Firstly,Misha sharma HR in one center solutions private limited company online in ahmedabad, gujarat. She is contacted me on whatsapp daily u can earn **** to **** rs by doing simple tasks. She g...
*. Amount of INR ****.** is paid though Freecharge.in for Electricity Bill of Mahavitaran (MSEDCL). Amount is not received by Mahavitaran (MSEDCL) *. Freecharge, on it's portal, in my account, has shown transaction...