Asus India - Asus is Unable to Resolve the problem Want Replacement
Yash Kikani filed complaint against Asus India on May 7, 2021
i have purchased Asus TUF FX*** Gaming Laptop from Sarthana Croma store Surat, Gujarat.
From the very start i have encountered Blue Screen Issue Because of which the laptop used to Reboot Randomly and I end-up loosing all the work on which you are working on.
i Complained Asus about the same and i Was chilled as i had extended the warranty to * Years. The Onsite warranty Facility was Excellent and the local service center guys are also Great.
BUT, the problem did not resolved, so i raised complaint again..... same results. I have raised complaints more than **-** times if not more and Every time They take my laptop to the service center they FORMET the whole laptop and i have to Back-up and Restore each time...
the service center guys done their best to resolve, Even they have Replaced the Whole Motherboard but, i am still encountering Blue Screen more than * times a day and continuing loosing my work as to Graphics and Coding.(though I'm not claiming any Monitory losses which certainly happened and i have proof because of loosing all that work)
I'm done taking back-up now...i want my laptop to be replaced.
Asus being Huge company They should Understand that if they ARE UNABLE TO RESOLVE PROBLEM.....they should REPLACE THE PRODUCT!
there's no other way out.
Thousands of customers like you have trusted Voxya to resolve their issues
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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