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Dianne Machado filed complaint against Zivame on Jul 3, 2021
My Zivame account was hacked on **th June, at around **am. The hacker placed an order with my existing Zivame coins, and immediately cancelled the order.
However, the Zivame coins were not refunded to my account which were used.
I filed a complaint with Zivame on **th, and have kept following up but no response from them. They kept saying wait for ** hours each time and that I'll get a call back but I have not. No resolution given and it looks like they just want me to forget about it.
They don't seem to be concerned even though there has been fraudulent activity.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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