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Aavir filed complaint against Make my trip on Jun 18, 2020
@MakeMyTrip, Request you to refund the amount as earliest possible.
I have booked the flight using Make my trip app from Mumbai to Bangalore and flight schedule date is **th May ****. Due to technical reason Vistara airline not operated and got flight cancelled message on the registered number.
Vistara airline said you are eligible to get ***% refund amount.
I am continuously trying to reach MakeMyTrip's customer care helpline to raise the issue but none of the helpline numbers working (**** *** ****, *-***-*** ****, *-***-*** ****).
Sent email on service@makemytrip.com but got Automatic reply: please raise a query through the webform.
Raised the query through the webform but there is no notification is received on registered number or email. Not sure whether it's successfully submitted or not and no reference number to track the issue.
Also tried online chat with MakeMyTrip's executive but that's an automated engine which will get limited option and not understand the other words.
WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED.
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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