Travolook agency - Amount not refunded
Venkatesh Ravada filed complaint against Travolook agency on Jun 23, 2021
I have tried to book a flight ticket from Hyderabad to Vizag on April ** **** on Travolook travel agency . After i paid the requisite amount of Rs.****/-, one of their agents called me and informed me that my ticket ia not booked as the flight fare is increased and asked me to pay the remaining amount. As i dont want to go forward after getting to know the fare increase, i requested them to cancel my booking and refund my money. They have agreed to it and also sent me a mail on april ** th refunding my money.
From then till date i have called them *-* times and everytime they come up with a story that the refund is initiated and it tmay take upto * business days. Its been more than two months but i didnt receive my money back.
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