Facebook Pixel Tracking

air asia airlines - Amount not refunded

Vaishali shinde filed complaint against air asia airlines on Mar 13, 2020

I have booked my domestic air ticket from air asia on *th feb ****, later when I didn’t get my tickets on email i called air asia customer desk and they said contact your bank because they have not received the amount so from this point i started chasing to bank and after */* days bank confirmed that amount is gone to merchant then again i raise new complaint to airlines they again asked me to wait for * days. Everyday I am hearing new excuses from their team and it’s very frustrating,. Please suggest

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

air asia airlines

30

Total Complaints

11

Total Resolved

36.67%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Radhika on Jan 15, 2026

air asia airlines – Rescheduled Closed

I rescheduled my date through air asia official website but on one is mentioned there fare fee there mentioned only **** fee and after the all confirmation it’s showing **** something amount i want same amount fee I...

Arun Alex on Jul 25, 2023

air asia airlines – Lack of Timely Reminders Regarding Flight InformationClosed

I hope this email finds you well. I am writing to bring to your attention a matter of concern regarding the lack of timely reminders provided by your airline regarding important flight information. On November **...

Jincy Kurian on May 12, 2023

air asia airlines – Boarding denied by Air AsiaClosed

Boarding denied due to the absence of transit at Australia and this happened because there is no customer care service for Air Asia and only having a robotic system. So it is impossible to clarify doubts regarding...

RAJEEV PAREEK on May 5, 2021

air asia airlines – Refund of credit account balance deductedClosed

Pnr QYIHMR BIG MEMBER ID ********** PNR D*UDTE BIG MEMBER ID ********** TOTAL AMOUNT OF CREDIT ACCOUNT IS ****/- BUT REFUND AMONT IS ABOUT ****/- Inform to air Asia but no response. Flights cancelled by air asia

Smriti sharma on Apr 24, 2021

air asia airlines – Call didn t responding Closed

I have been calling customer care of Air Asia since from last week as I need to update my contact details and I have been flying on *th and for some reason I lost my phone now I’m not getting any update from them