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Phone Pe Indias Payment App - Amount not credited

KUSH MISHRA filed complaint against Phone Pe Indias Payment App on Jan 5, 2019

My sister had sent money to me through phone pe UPI the amount is showing credited successfully but it is not credited in my account .I contact phone pe support and sender's bank as well as my bank. But no body help me.
Phone pe excutive is saying to go to the bank and bank is saying we can't do anything because this is a online transection .
The senders bank is Indus ind bank noida sec **
My bank is SBI Kamala nehru nagar ghaziabad

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Phone Pe Indias Payment App

23

Total Complaints

8

Total Resolved

34.78%

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