Rajesh Choudhury filed complaint against Amazon on Dec 22, 2025
I purchased a samsung mobile on amazon on **/**/****. It showed display issue and i went to samsung authorized service centre on **/**/** and i was informed that as per IMEI details, the phone is a old phone and is out of warranty. I informed amazon on **/**/** and i received a mail asking me to wait for * working days. No resolution was provided by Amazon. I called again on **th December ****, to my surprise, again * days were provided for resolution. Complain no. is (TicketId: **d*afdb-*ad*-***b-****-c***f*ee***f)

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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