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Sukomal Sengupta filed complaint against Hathaway Broad band on May 27, 2019
I have made advance payment for my broadband account ********** on the month of Apr '**. So as per this, I am not supposed to make any payment in May'**. However, they still called me for payment reminder and I told if their system is capable enough to capture my payment. Then they have confirmed that I have made the payment and there is no need to pay again. However, they disconnected my line because I didn't make May'** payment. I have wasted more than *hrs to connect them and requesting them to activate my account as I already made my payment. They took **hrs TAT time just for this silly fix. However now **hr crossed and I again connected them and they are saying TAT is **hrs. They are cheating customer as per their own needs.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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