Hathaway Broad band - Harassment from hathway customer service ^Closed

From last * years I am not using hathway internet but service persons harassing me by calling from last one year for renuwal If I want to take connection means net services not available in my area ...

Jan 25, 2021 by Naidu

Hathaway Broad band - Cancelled the subscription No refund 34 Unwanted Calls SMS Emails everyday ^Closed

I did not recharge my hathaway broadband because I was not using it. I got *-* calls from hathaway, emails and sms asking me to recharge or give back the router. I asked them to cut my connection, take the router and give me the router deposit ...

Jan 22, 2021 by Apoorv Tiwari

Hathaway Broad band - Hath way broad band unwanted call and no refund ^Open

When availing the Hathway broad band, they have said the deposit money of Rs. *** will be returned back. Recently I have surrendered my connection and routers that time their customer care collecting person said that a refund will be made. No...

Jan 21, 2021 by Kannadhasan

Hathaway Broad band - Internet is not working and customer care don t even bother and just simply disconnecting the calls ^Open

Internet is not working and customer care don't even bother and just simply disconnecting the calls while I was talking. Even after raising numerous complaints issueis notevenaddressed. They close the case the next day morning without addressin...

Jan 08, 2021 by Rakesh Varun

Hathaway Broad band - Refund not being given on movement to unserviceable area ^Open

I have been using a hathway connection for * months. I recently renewed my plan and have given them * months advance. However, I decided to move to a new building in the same area and asked them to shift my connection. They came back saying are...

Oct 15, 2020 by Divya Bansal

Hathaway Broad band - Relocation service not provided ^Open

I had contacted Hathway for relocation of my existing connection. The customer service executive asked me to pay the amount and send in the Aadhar card, previous address and present address( with present address proof). Once i have given the de...

Oct 02, 2020 by Sayan Das

Hathaway Broad band - Speed and Packet loss issue ^Open

I am using your Hathway broadband service at **Mbps plan where from the past few days (** days) I am facing a speed and packet loss issue. I called customer care executives a couple of times and raised requests as well but nothing worked for m...

Sep 08, 2020 by Kasukurthy kishore

Hathaway Broad band - Wrong Commitment ^Open

As on **-**-** By Hathway Telephone operator commitment given to me *+* month offer for amount Rs:****/- executive number who are taking with me ********** after payment they are activated * months offer after also i will give complaint ** or ...

Aug 31, 2020 by Mannepalli Suresh

Hathaway Broad band - Internet not working ^Open

My Hathway plan is of * months which cost me **** rs and my plan renews every ** date. At first I faced the no internet issue on **/*/** and it got fixed on **/*/**. During that time my data plan which was given to me at that month got waste an...

Aug 06, 2020 by Rohit Sharma

Hathaway Broad band - Internet is not active after paying amount also ^Closed

I have paid amount twice for renewal but the internet is not active this Hathaway company is like a fraudulent company I think it will take money but the service is in active try to take a severe action on this company ...

Jul 13, 2020 by Kranthikumar

Hathaway Broad band - I m receiving calls frequently from Hathaway ^Open

I'm DHANANSION who used Hathaway internet for * months i was not willing to use it so i said them i can't recharge they are keep on calling me from various number even though i blocked them i receive calls often i want it to be stopped ...

Jun 24, 2020 by DHANANSION

Hathaway Broad band - Since 2 days speed showing zero ^Open

Acc no Hathway A/c no.********** Speed is showing zero since * days kindly help...

Jun 16, 2020 by Sharique Khan Yunus Khan

Hathaway Broad band - Hathway Internet is Harassing Me even after paying the Due ^Closed

I was a customer with account details as ********** During the Connection they said Modem is Free ,but later disconnection of modem they said it is not free ,so i provided them the address from where they can pick but they didnt picked and sta...

Jun 12, 2020 by Ssai abhillash

Hathaway Broad band - Payment taken but connection not installed ^Closed

The issue that I have experienced was: Its has been *th day since i made payment to hathway for new connection. But they did not respond yet, and even they are not picking the phone calls, not responding to emails, even i send a mail to telanag...

Jun 06, 2020 by Pankaj Kumar

Hathaway Broad band - Installation Pending ^Open

The installation amount has been paid well in advance. But connection is not provided yet . Waiting for a week now ...

May 14, 2020 by Nelakandan

Hathaway Broad band - Spam call and messages from hathway to renew account and even after revoking services ^Open

I revoked hathway broadband services some *-* years back. I called and informed them about me relocating. I reminded them to collect their modem to witch they said they'll collect the modem later after some time but they didn't show up. I reme...

May 09, 2020 by Nikhil J Kate

Hathaway Broad band - WiFi not activated ^Closed

Till *days are gone from installation of Wi-Fi broadband in hatchway till now it is not activated. ...

May 03, 2020 by Bishwapriya puti

Hathaway Broad band - Money has been taken Service not provided ^Open

My account id is ********** HATHWAY has taken money from me but they didn't installed my connection and didnt provide any service now I want to cancel it and want refund ...

Apr 26, 2020 by Kundan Vashishtha

Hathaway Broad band - Disconnection before the period frequently disconnecting ^Closed

I had taken Internet connection from Hathway more than a year back. On changing to monthly scheme they have been very frequently i.e. weekend and even during the week disconnecting my connection. On making timely payment still they are not even...

Mar 27, 2020 by Geeta Jagasia

Hathaway Broad band - Money Collected Installation not happened ^Closed

I got a call from Hathaway Sales agent asking me to take the connection as they have offer and he promised that the installation will happen on the same day then i have paid the amount of Rs **** after that he is not lifting the call almost on...

Mar 24, 2020 by Sk Eizaz Ahmed

Hathaway Broad band - Service not delivered ^Closed

Hi all, I am trying to raise request to resolve my WiFi issue as all of aware IT company has provided WFH so it's very important to have good WiFi connection..but I ma struggling with connection it's disconnects now and then ..which is impact...

Mar 21, 2020 by Rashmi RK

Hathaway Broad band - Fake promises from the sales person while taking up the hathway internet service and Did not get de ^Open

*.Fake promise by salespersons. Didn't tell the plane complete details and had taken up the money. *. Not completed the installation as promised by the salesperson. *.After all those internet speed is not as they mentioned in the plan. *. In...

Mar 06, 2020 by tiru

Hathaway Broad band - Worst ISP in delhi ^Closed

Since last * months, they are mot resolving my low internet speed issue. They are the cheaters and everyday when i call or i get a feedback call from them, they tell me to send a technician or resolve the issue but they don't. Such ISP should h...

Mar 01, 2020 by Ranvir Singh

Hathaway Broad band - Irritatating and wasting my time with their calls ^Closed

I stoped using Hathway almost * years back , still they are calling me from different numbers and irritating me and wasting my time. I requested them to replace my number from their database even though they didn't react and they call almost...

Dec 28, 2019 by narendra

Hathaway Broad band - Hathway folks keep on calling and disturbing even i deactivated my account ^Closed

I deactivated my account AC# ********** by calling customer care on **nd Nov. But each day i am getting call from Hathway sales folks to activate my account. One or two call is fine but its look like some recovery kind of call and irritating .....

Dec 07, 2019 by uday singh

Hathaway Broad band - Hathway first charged me money for installation and later it was discovered that they do not provide ^Closed

Hathway broadband service responded to my queries regarding installation so I agreed, I sent them my Aadhar, email and address for processing the installation process through what's app after which an account was created. The person I spoke wit...

Nov 30, 2019 by Bryan Haokip

Hathaway Broad band - Refund not provided ^Closed

I Asha sharma booked a Hathway connection on **th November **** from Hathway executive Mr Inderjeet +** ***** *****. And paid Rs **** cash for an internet connection receipt attached with this email but he failed to keep his promise so I decide...

Nov 14, 2019 by Asha sharma

Hathaway Broad band - Repeated calls for reconnection ^Closed

Getting *-* calls everyday for renewing my connection even after telling them it is not needed ...

Nov 13, 2019 by Dibyani Das

Hathaway Broad band - Harassment by Hathway ^Closed

Hathway keep calling and messaging me every day , I disconnected my Hathway prepaid connection one year back . I asked them to delete my number every time when they call. But nothing got changed , still getting call and message every day ...

Nov 06, 2019 by Ravi Prakash

Hathaway Broad band - Hathaway High speed Mafia ^Closed

Dear Sir/Madam, As per the conversation with Mr.Vasanth, L* Engineer, I would like escalate an issue on Bandwidth Speed. My A/C Number : **********, I have opted for the ***mbps, **** gb plan. But at present i have in and around ** - **...

Oct 22, 2019 by Prabhu

Hathaway Broad band - I have paid money but didn t get connection ^Open

i have paid money on august **th **** for * months package,but i didn't get connection.Customer people giving irresponsible answers.almost it's completed ** days.Still iam waiting for refund the money or my connection.it's a mental irritation f...

Oct 21, 2019 by nagabhushanam

Hathaway Broad band - Hath way harassment by daily calls ^Closed

I discontinued hathway Broadband services . But everyday i m getting call from different number insisting me to recharge or continue my Hathway Broadband service. Its a torture to talk with Hathway customer care people, they start asking ques...

Sep 26, 2019 by Praveen Reddy

Hathaway Broad band - Misbehaving and Use of profane content ^Closed

On **th August at around **:** I got a call from Hathway recovery team from ********** . He had told for resume of internet connection at negotiating price of Rs *** but I have told him to reduce the amount then he started abusing and using pro...

Aug 16, 2019 by Sharad

Hathaway Broad band - Service not provided ^Open

Subscriber's did not provide any service which they promised and failed to do it. They have customer care number which is not working. I tired reaching sales guys dere answer was very rude....

Aug 07, 2019 by Satwik reddy

Hathaway Broad band - Fraud network connectivity from hathway broadband ^Open

Hathaway is number one fraud broad band provider. My plan was a quarterly plan of ****.** with speed of *** mbps and **** gb FUP but i am getting * to * mbps speed daily. I had contacted hathaway and raised ticket over the said issue but they c...

Aug 02, 2019 by Ajay kumar marupuru

Hathaway Broad band - Hathway Broadband Internet Multiple unwanted calls about broadband offers and renewal ^Closed

I stopped my Hathway broadband connection last May month. Since then I regularly received a call from the company asking to recharge or about offers. Even after repeatedly explaining that I am no longer interested in renewing connections, call...

Jul 19, 2019 by Prasanth

Hathaway Broad band - Package was not delivered after payment ( 1 and half month over) ^Open

My Hathway customer id is **********, on **st May **** I have paid the above mentioned amount against *year package. Still the Package was not activated nor the amount refunded. There is no response from the costumer care. Kindly help to rectif...

Jul 14, 2019 by M.Malarvizhi

Hathaway Broad band - Connection not shifted not refunded ^Open

On ** Jun I have raised a complaint regarding shifting of my connection to nearest place ..The technical person came after couple of days and confirmed that the connection will not be shifted as they don't have setup ..i have asked for refund o...

Jul 11, 2019 by nagarapu laxmi prasad

Hathaway Broad band - Internet is not working after recharge ^Closed

In hatway portal *** amout is showing for internet reachage we pay amount. Still internet not working for * days. Call ** times to service center they each time says internet will start in * hours. After serval calls we drop mail to billing tea...

Jul 04, 2019 by Parag Rane

Hathaway Broad band - Repeated calls from Hathway ^Closed

My connection was closed * years ago, with submission of wifi router. Yet I get calls from Hathaway daily. This is turning out to be harassment for me....

Jul 03, 2019 by Soni Pandey

Hathaway Broad band - Too calls despite disconnecting ^Closed

I am receiving * to * calls and * to * smses everyday even though i have already asked them to disconnect and close my account and not to call any more. But, they doesnt seem to take any action on that but they just keep on calling asking me to...

Jun 29, 2019 by Prabhu

Hathaway Broad band - Refund of money ^Closed

Dear Sir/Madam, I tried to renew my Hathway Broadband internet service by paying INR ***/- online. After made payment service provider saying that they don't have service at my new location. Then, I just requested them to refund my amount. The...

Jun 27, 2019 by M Sankar Achari

Hathaway Broad band - Hathway Broadband Internet Not Refund of deposit money Ope ^Open

We opted for Hathway a year for RS **** and while getting the connection we already told them that we will be shifting to other place. They promise to provide the service but now denying to do so and I have to under go a loss of more than Rs. ...

Jun 23, 2019 by Mangesh

Hathaway Broad band - Harrassment of sending messages ^Open

I took an internet connection of Hathway broadband in **** and I have stopped it after using for few months.I have surrendered the connection and I have returned the modem also immediately. But till today they are disturbing me every day by giv...

Jun 18, 2019 by Arsam sreedhar

Hathaway Broad band - No service is provided since payment is made. ^Open

On **/**/****, I have submitted all the documents and made payment of ****/- for new connection. On Friday , they told till tomorrow I will get connection. Till today i.e. **/ **/**** , even cabling also not done. Daily I am calling them for th...

Jun 18, 2019 by Priyanka Chougule

Hathaway Broad band - Horrible and rude customer service ^Closed

Hello Hathaway, My account number is **********. I called *-* times and none of your agent cared to resolve the issue. The last agent I spoke to was JAMES. He was very rude, unprofessional and least bothered to answer anything. When I asked ...

Jun 16, 2019 by Rashi Roy

Hathaway Broad band - Time and money wasted ^Closed

A/c number ********** I have cald more ** times to Customercare and no resolution yet from th . Every time they only transfer and after ** mins fo wait the call gets dropped. Such irresponsible people work there. Supervisor and floor leads a...

May 31, 2019 by Asha

Hathaway Broad band - Advance payment made but line is disconnected ^Open

I have made advance payment for my broadband account ********** on the month of Apr '**. So as per this, I am not supposed to make any payment in May'**. However, they still called me for payment reminder and I told if their system is capable e...

May 27, 2019 by Sukomal Sengupta

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