File a Complaint against Hathaway Broad band
Case Details
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Hathaway Broad band?
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b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Hathaway Broad band - Cheating made certain amount to close the account and didnt close it Open
I had a hatheway broadband account in bengalore and I have moved out from there as I didnt return the moderm as suggested by the hathway sales person I paid a amound of *** rs to close the account instead of closing it they recharge it and now ...
Jul 24, 2023 by Jaikrishna C V
Hathaway Broad band - No Response on activation of internet after payment Open
I have paid the amount of **** rupees to hath way on Saturday *th of August ****. Till Tuesday (**-**-****) I was unable to access the internet . They are delaying like anything and not picking my call at all . as a customer I had worst expe...
Aug 09, 2022 by Thanmaya
Hathaway Broad band - Irritating calls from Hathway regarding renwal Closed
Even though I don't want to renew my plan, I've been getting continuous calls from the customer care asking me to renew the plan. I have clearly mentioned not to call regarding this. But I keep getting **calls daily. It's so annoying....
Jun 13, 2022 by rahulsiddartha
Hathaway Broad band - Irresponsible and bad service Closed
I changed my plan to GPON fiber and made quarterly payment of Rs. **** on **th March which includes package price and static ip. They informed that i ll receive a call from Mumbai and get static ip within ** hrs. Till date i have not receive...
Apr 08, 2022 by Namrata Thakrar
Hathaway Broad band - Multiple harassment calls for Recharge prepaid Broadband connection Closed
Multiple harassments call for Recharge prepaid Broadband connection. don't want to recharge my Prepaid Broadband connection as I am moving to other places & the company has given me broadband there, I have asked multiple times your customer ca...
Aug 20, 2021 by Abhishek
Hathaway Broad band - Internet is slow router is old no proper coverage Closed
In March no internet. Hence complaint registered. Hathway representative came and replaced new router with old one.He said within few days will replace old with new. Till then use old router. The promise of **Mbps is given. But it is now **Mbp...
Jul 11, 2021 by SACHIN RAMLING JADHAV
Hathaway Broad band - Service not providing Open
Not giving service to me...
Jun 09, 2021 by Kmaleah
Hathaway Broad band - Harassment from hathway customer service Closed
From last * years I am not using hathway internet but service persons harassing me by calling from last one year for renuwal If I want to take connection means net services not available in my area ...
Jan 25, 2021 by Naidu
Hathaway Broad band - Cancelled the subscription No refund 34 Unwanted Calls SMS Emails everyday Closed
I did not recharge my hathaway broadband because I was not using it. I got *-* calls from hathaway, emails and sms asking me to recharge or give back the router. I asked them to cut my connection, take the router and give me the router deposit ...
Jan 22, 2021 by Apoorv Tiwari
Hathaway Broad band - Hath way broad band unwanted call and no refund Open
When availing the Hathway broad band, they have said the deposit money of Rs. *** will be returned back. Recently I have surrendered my connection and routers that time their customer care collecting person said that a refund will be made. No...
Jan 21, 2021 by Kannadhasan
Internet is not working and customer care don't even bother and just simply disconnecting the calls while I was talking. Even after raising numerous complaints issueis notevenaddressed. They close the case the next day morning without addressin...
Jan 08, 2021 by Rakesh Varun
Hathaway Broad band - Refund not being given on movement to unserviceable area Open
I have been using a hathway connection for * months. I recently renewed my plan and have given them * months advance. However, I decided to move to a new building in the same area and asked them to shift my connection. They came back saying are...
Oct 15, 2020 by Divya Bansal
Hathaway Broad band - Relocation service not provided Open
I had contacted Hathway for relocation of my existing connection. The customer service executive asked me to pay the amount and send in the Aadhar card, previous address and present address( with present address proof). Once i have given the de...
Oct 02, 2020 by Sayan Das
Hathaway Broad band - Speed and Packet loss issue Open
I am using your Hathway broadband service at **Mbps plan where from the past few days (** days) I am facing a speed and packet loss issue. I called customer care executives a couple of times and raised requests as well but nothing worked for m...
Sep 08, 2020 by Kasukurthy kishore
Hathaway Broad band - Wrong Commitment Open
As on **-**-** By Hathway Telephone operator commitment given to me *+* month offer for amount Rs:****/- executive number who are taking with me ********** after payment they are activated * months offer after also i will give complaint ** or ...
Aug 31, 2020 by Mannepalli Suresh
Hathaway Broad band - Internet not working Open
My Hathway plan is of * months which cost me **** rs and my plan renews every ** date. At first I faced the no internet issue on **/*/** and it got fixed on **/*/**. During that time my data plan which was given to me at that month got waste an...
Aug 06, 2020 by Rohit Sharma
Hathaway Broad band - Internet is not active after paying amount also Closed
I have paid amount twice for renewal but the internet is not active this Hathaway company is like a fraudulent company I think it will take money but the service is in active try to take a severe action on this company ...
Jul 13, 2020 by Kranthikumar
Hathaway Broad band - I m receiving calls frequently from Hathaway Open
I'm DHANANSION who used Hathaway internet for * months i was not willing to use it so i said them i can't recharge they are keep on calling me from various number even though i blocked them i receive calls often i want it to be stopped ...
Jun 24, 2020 by DHANANSION
Hathaway Broad band - Since 2 days speed showing zero Open
Acc no Hathway A/c no.********** Speed is showing zero since * days kindly help...
Jun 16, 2020 by Sharique Khan Yunus Khan
Hathaway Broad band - Hathway Internet is Harassing Me even after paying the Due Closed
I was a customer with account details as ********** During the Connection they said Modem is Free ,but later disconnection of modem they said it is not free ,so i provided them the address from where they can pick but they didnt picked and sta...
Jun 12, 2020 by Ssai abhillash
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