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Urban Clap - AC damaged by the repair person

Bhaskar filed complaint against Urban Clap on Jul 10, 2019

The AC repair guy from urbanclap visited my place for mundane servicing. The AC cooling was not upto the mark and that is why I requested for the service. But he pushed me to gas refilling stating that its time for refilling. I asked him upto when can I refill and he told it should be refilled in not more than a couple of week. Looking through his rating in UC and also with a thought that it may be time for refill as it's already * years of my purchase, I agreed and told him that l would call him in the following or next to the following weekend. However, my ac stopped working completely the next day after the servicing and stated E* status. I read about this and found that this happens because of low gas. I was shocked as to why suddenly after servicing this happened. Then I called him and he fooled me pushing into gas refilling stating that it already was low in gas and this problem would have had occured within a month. He did not let me request through UC stating UC charges more although he charged same implying some leakage repair. For *-* weeks the AC produced very much of noise and ice. All my room interior was getting harmed. Also ice was falling on the floor. I called him and he claimed that the gas leaked again. He charged me for valve change which he claimed to be defective leading to leakage. It was again ok for a couple of weeks. But now again my AC is in e* state. That means no gas. I called him and reprimanded for the same but after that he rejected my calls and finally blocked me. To me it looks like he initiated his plan after I requested servicing from UC. And immediately after he serviced all the problems started. I also juxtaposed with my roommates ac brought together in time. His one has no gas issue and working fine. So refilling gas after * years was a vague information for sure. I have had a great Loss and still my AC is not working. I had to spend *-* sleepless nights because of this... Please take some actions.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Urban Clap

30

Total Complaints

17

Total Resolved

56.67%

Consumer Satisfaction

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