Realme - about mobile phone

Rohit Kumar filed complaint against Realme on Apr 7, 2023

i have bought a realme * *g mobile phone and after * month my phone is not working good even finger sensor not working thats why i had to go my nearest service center which is located at *st floor ,Adarsh Market ,Near Prem talkies, Shaheed Road Gaya,Bihar ,Pin Code ****** and i gave my mobile phone on **th March **** and they told me finger sensor is not available right now thats why you will have to come after a week and my servise center called you but after ** days he didnot connect me even when i calling him they telling me your phone will be fine after couple of days but they havent called me even when i was calling him they misbehaving with me like, rudely talking ,reject calls ,cuting phone call ex. today i tottly depresed becouse i have to work with my phone

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Realme

274

Total Complaints

149

Total Resolved

54.38%

Consumer Satisfaction

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