Ajio - 5 Months passed Ajio Refund not Received Return ID

Piyush Sanghi filed complaint against Ajio on Sep 27, 2021

I placed an order of * items which included * Upper wearing tops and * pairs of shoes on Ajio.com worth Rs. ****.** on *nd May, ****. I did the payment using my SBI Credit card. After ordering i instantly cancelled order of * items i.e * top and * pair of shoes for which i received the refund on next day i.e on *rd May, **** amounting Rs. ****.**. Further, upon receiving rest * items, I returned all the * items as the quality of the products were not ok. Out of those rest * items i received refund of only * items till today (**th September, ****) i.e Rs. ****.** (* items refund) on **th May **** and Rs. ****.** (* item refund ) on **th May ****. I have raised serveral complaints regarding the refund of *th item of Rs. ****.** (Skechers Shoes, Return ID : RT********) on AJIO Customer care and dropped several mails as well but till today it has been more than * months i have not received the refund of Rs. ****.**. Customer care person keeps on saying that your refund will be added manually shortly but i have not received that yet till date. Here is the list of latest complaint numbers, that have been raised in past few months for the refund:-
**th August - COM***********
**th August - COM***********
**th August - COM***********
*rd September - COM***********
AJIO persons keeps on closing complaint without giving any satisfactorily reply. I am fed up now. For your kind attention i am attaching herewith my SBI Credit card statement. Now you are kindly requested to please help me in getting my refund of Rs. ****.** as soon as possible.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Ajio

867

Total Complaints

555

Total Resolved

64.01%

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