Easemytrip - 100 waiver on cancellation charge not given despite claimed in advertisement

Preet Kamal singh filed complaint against Easemytrip on Jan 26, 2022

I booked my ticked from Chandigarh to Goa and back vide easemytrip booking ID EMT********.

While booking they had promised ***% waiver on medical grounds through advertisement. However due to corona when we could not travel, they refused to waive off cancellation charges and told that concerned airline is the decision maker.

Hence my **** INR are to refunded back by the easemytrip company.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Easemytrip

137

Total Complaints

Total Resolved

59.85%

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