Loading...
Naveen Kumar filed complaint against Ajio on Jan 20, 2026
UNILATERAL CANCELLATION OF ₹*.** LAKH SILVER BAR ORDER - NO CONSENT, ** DAYS MONEY DETENTION, NO REFUND ISSUED
Order Details:
• Ajio Order ID: FN**********
• Product: * KG SILVER BAR (****gm, *** purity) - Bangalore Refinery/Muthoot
• Order Date: ** Dec **** | Amount: ₹*,**,***
• Delivery Address: Tirupattur, Tamil Nadu
• Bluedart AWB: ***********
Timeline of Deficiency:
*. Promised delivery ** Dec **** → FAILED
*. Ajio executives promised delivery on **, **, ** Dec **** → ALL FAILED
*. Bluedart confirmed "RETURN TO VENDOR" without my knowledge/consent
*. Muthoot confirmed: "Order cancelled in our system"
*. Ajio Grievance Officer confirmed return (reply dated * Jan **** to my ** Dec notice)
*. Ajio held my ₹*,**,*** for **+ days (** Dec **** - ** Jan ****) → NO REFUND ISSUED
*. Ajio offered ₹*** wallet credit as "goodwill gesture"
*. ZERO phone calls despite multiple requests
Financial Loss:
• Silver price surged **%: ₹*,**,***/kg (order date) → ₹*,**,***/kg (** Jan ****)
• Direct loss: ₹*,**,*** + mental distress + disrupted investment/vacation plans
Legal Violations:
• Deficiency in service: Unilateral RTO of dispatched paid order
• Unfair trade practice: Cancellation after **% price appreciation
• Unjust enrichment: **+ days interest-free use of ₹*,**,***
• Misleading commitments: * false delivery promises post-RTO causing opportunity loss
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
It's be more than * weeks and more than the last date promised by ajio for refund but I haven't got my refund yet
Ajio has been sending me multiple wrong orders, damaged products and torn products. Upon returning they would block my id each and every time. Even after notifying the grievance team, they would say it is my fault s...
Despite my number of returns beings lower, ajio has blocked four of my accounts. They would send me used products with stains and dirt, some of them torn and damaged and some missing products of a set, some of diffe...
मेने AJIO APP पर एक Watch का order दिया था पर मेरे को खाली बोक्स मिला है मेने ajio customer service पर complete डालीं थी और मुझे वहां से कोई सुनवाई नहीं हुई
My parcel is not getting delivered to me..delivery boy called me but on the phone call he did not utter a word...them he cut that call....after that my order status is undelivered...this happened to me thrice...I wa...