File a Complaint against Zest Money
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Zest Money?
If you are not satisfied with Zest Money, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Zest Money and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Zest Money
But before filing a complaint, you should
a. Contact the customer support of Zest Money first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Zest Money - Zest Money doesn t refund money Open
I had a couple of EMI going through Zest Money and it has been more than * months, they still haven't refunded my *****Rs. which they had deducted twice despite continually having conversations with them almost everyday over emails and chats, t...
Feb 10, 2023 by Jaspreet
Zest Money - Refund fully not credited Open
We had purchased a product from Titan using Zest money and unfortunately we dint like the product and we placed a return. Zest money *st emi was due on *th Jan **** and we had initiated the return of the product and notified zest money to cance...
Feb 04, 2023 by Spoorthi G P
Zest Money - Unprofessional Customer Care Experience And Careless Staff Closed
I have Been Requesting Zest to Change My Bank Account Since Last * Month But They Are Just Saying everytime Wait For ** Hours And Eventually My Credit Balance Which was my cashback amount which was suppose to credit after *** days that is cred...
Jan 31, 2023 by Musaib Shaikh
Zest Money - Not allowing me to close my account Closed
Not allowing me to close my account...
Jan 22, 2023 by CHRISTI J ATTUPURAM
Zest Money - DMI FINANCE AND ZEST MONEY NOT RESPONDING Open
I want to contact zest money and Dmi finance since last * month but we are not getting any contact, we are doing mail work but we are not getting any positive reply from there.My loan ID is DMI********** no details are with us and this loan is ...
Jan 19, 2023 by Indrajitsinh Himmatsinh Rathod
Zest Money - Cibil dispute and NOC Open
My name is vikram singh i have taken a loan from e-commerce website zestmoney in january-**** & closed it in March-**** but still there is overdue amount & they didn't provide me NOC I mailed them so many times but every time they say NOC will ...
Jan 10, 2023 by Vikram Chaudhary
Zest Money - Extra EMI Charged Open
I have ordered one LED TV from Flipkart by using Zest Money EMI but address wrongly selected in Flipkart hence I cancelled the order and again I placed another order with correct address by using Zest Money EMI and I also received first order c...
Dec 20, 2022 by Sabujdeep Bhandari
Zest Money - Refund Closed
Hi Team, I Purchased light bill credit on **th Sept **** sum of Rs. ****/- & bill generation date I need to them on next *th Oct ****, So I decide to pay its on *th Oct **** time : **:** pm when I have balance amount available that why I made...
Dec 08, 2022 by Shekhar Balasaheb Jagadale
Zest Money - AMOUNT SETTLED AGAIN AFTER SIX MONTHS THEY HAVE CALLED AND ASKING FOR REPAYMENT Open
I have cleared and settled there loan in March **** now again they are calling and asking for repyment. only for this purpose i tuk amount for interest and pay these people again they are targeting me asking repayment. Daily ****s of calls i ge...
Nov 02, 2022 by GEETHa r
Zest Money - Incorrect Credit Reporting for IIFL Consumer Loan account number Loan ID and Loan ID Open
Dear ZestMoney, My credit report is still not corrected. My account still shows that I have been reported for delay in payment As I have informed you in the past the credit report shows that loan account SL******* was negatively reported ...
Jun 29, 2022 by Amit Paul
Zest Money - Loan Open
I was down with covid in may **** and zest money claims that they have given me a loan without any otp or email, as the number which i registered is closed since * years so how did they give the loan... i got to know this in september when Rs *...
May 23, 2022 by Deepa Sandhu
Zest Money - Money debited for no reasons from zest money app Closed
Dear sir, I am very saddened to say that I have been charged **** and *** from zest money on * May ****. And the money has been deducted from my account. Whereas I don't have any emi and credti balance. I have called many times but I didn'...
May 07, 2022 by Suresh Chitte
Dear sir/madam, I closed every loan in zest money. But, it's not yet closed from zest money side. When I was getting the overdue amount in tata capital I enquired with them they are telling that still zest money not send closing requ...
Apr 12, 2022 by Georgefernandez
Zest Money - ZestMoney ECS charges debited for the second time even after paying before the due date Closed
It's the second-time zest money has hit ECS on a personal loan from zest money. Even after paying the EMI's before the due date, they imposed ECS. Firstly I talked to the bank, they are saying your loan provider Zestmoney is responsible and whe...
Mar 08, 2022 by Pankaj Vishwakarma
Zest Money - Loan paid but not updated in CIBIL and not issuing me NOC Open
Due to some tragidic and financial problem I couldn't pay the loan amount on time. Also due to the situation after **th August **, then again from COVID** I loss my business. When I again started my business I first paid the loan amount and the...
Aug 28, 2021 by Muzaffar Ahmad Sheikh
Zest Money - Destroyed my CIBIL score CXO and CC ignoring the case Open
I had availed * loans in ****. One in April and other in December. I paid the amount and April **** was the last month which after clearing the amount for April '**, they suddenly started claiming that they did not receive the amount. They mana...
Aug 04, 2021 by Akhilesh Bharadwaj
Zest Money - Asking me to pay extra Closed
I have taken loan of **,*** from zest money on **th November ****. I have been told that Rs. **** for * month will be auto debited on *th day of every month from my account. I have been asked to maintain sufficient balance in my account and ...
Jul 16, 2021 by Utsav Anand
Zest Money - Loan settled but still it has not updated in Credit reports Closed
Error Details - Bank Name: INCRED FINANCIAL SERVICES LIMITED Account Type: PERSONAL LOAN Credit Limit/Amount: ***** Issued Date: ** Nov **** Error in field: There is no outstanding loan from Incred financial services Correct value: Zero p...
Jul 14, 2021 by Sandip Kumar Singh
Zest Money - Loan paid but not closed Closed
My loan amount of **** is not closed inspite i made the payment on time. And it is being reflected in my credit score report which has been badly damaged. Zest money gave me loan from *rd party incred financial Services.i paid the emi on time...
May 15, 2021 by Rishikesh Kumar Gupta
Zest Money - Credit score and online updation fialier and wrong information Open
I normally purchase Products from Amazon and Flipkart for personal and professional usages. For that we uses some companies whom give “*” Interest Loan for these type of purchase. I am using ZESTMOENY, a Bangalore based Financial institutio...
Apr 15, 2021 by Narayanan Santhosh Kumar
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Questions about Zest Money
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How to contact Zest Money?
What is Zest Money office address?
ZestMoney (Camden Town Technologies Pvt Ltd),
Ground & Third Floor, Indiqube Celestia,
Site No. 19 & 20, Koramangala 1A Block,
Koramangala, Bengaluru, Karnataka - 560034
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