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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
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Zero Eight Zero - Behavior of Zero Eight Zero premium lounge staff inappropriate Open
The behavior of the staff providing access to the lounge was very rude. I was trying to contact my wife who had entered inside the lounge while I was trying to pay for my lounge access. The staff shouted at me asking me to get out in a very rud...
Apr 25, 2024 by Manas Prabhat
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