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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Xellent Hi Rise Private Limited?
If you are not satisfied with Xellent Hi Rise Private Limited, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Xellent Hi Rise Private Limited and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Xellent Hi Rise Private Limited
But before filing a complaint, you should
a. Contact the customer support of Xellent Hi Rise Private Limited first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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