File a Complaint against Wonderchef
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Wonderchef?
If you are not satisfied with Wonderchef, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Wonderchef and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Wonderchef
But before filing a complaint, you should
a. Contact the customer support of Wonderchef first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Wonderchef - Refund not processed Closed
I had purchased a wonderchef voucher from gyftr by using a promo code which I had received for using my Hdfc credit card. I eventually cancelled this voucher and expected a reactivation of the promo code. But the promo code has still not been a...
Mar 28, 2024 by Sabyasachi mahapatra
Wonderchef - Damaged product delivered Closed
A damaged product ( a electric hand beater) had been delivered. I have contacted them immediately, asking for a fresh replacement .They asked me to send them pictures and some documents. I sent them all the documents, pictures along with the...
Feb 10, 2023 by Durba Bose
Wonderchef - Not giving warranty claim Closed
I purchased a non-stick fry pan of Wonderchef on **/**/****. They given * years warranty on coating. But the coating gradually disappeared. I lodged * complaints with Wonderchef. But still not received any resolution. Complaint nos- WB******...
Jan 31, 2023 by Tausif Alam
Wonderchef - Damaged package and product dekivered Open
Damaged ,dirty,torn and crumpled type packaging and one product has a scratch too..(had ordered for gifting purpose) Asking for replacement since **th october but company has refused siting there is no defect....
Nov 18, 2022 by Ritu Mohta
Wonderchef - Refund not made Open
Order Number: WDCN****** I had not accepted the item while confirming with the care already. They said once they get back the product they would initiate the refund. I did several emails and in response i was told to keep patience. It has al...
Mar 27, 2022 by Alka Pandey
Wonderchef - Faulty Product Refund Not Done Closed
Raised service request for a product under warranty on ** Jan ****. Technician Visits after ** days and recommends product replacement. Since the company didn't had a replacement available they offered a refund. However, its almost ** days they...
Mar 03, 2022 by Amartha Dutta
Wonderchef - Product not returned after service and complain closed Closed
I have raised a complained on *rd Feb,**** against the faulty service provided against the previous complain made in the month of Jan,**. The product was taken by the technician on **th Feb,**** and never returned back and complain was closed o...
Mar 01, 2022 by Subham Jhunjhunwala
Wonderchef - Forza Cast Iron Pan Kadhai Dosa Tawa Open
On * Jun, I placed an order for ** Forza cast iron products, **Pan, **Kadhai & ** Dosa tawa. Received the items on **Jun and before using I rinsed the utensils, wiped with cloth but to my surprise it started leaving rust and rusting marks staye...
Jul 23, 2021 by kaushal Abrol
Wonderchef - Replacement of product Closed
Hi I have bought a Wonderchef Milano set on **th December ****. the product has * years of warranty as well. after few months of usage, Non- stick coating is coming out. last month I wrote to the Wonderchef team at Care@wonderchef.com for...
Jun 16, 2021 by DEEPAK DALAL
Wonderchef - Package not delivered plus customer care avoiding and its Open
I have order a *in * scissor from wonderchef and prepaid it. Its now * months they are not even dispatching the order and even not refunding my money. Everyday i call the customer care and they are showing just tantrums and everyday waiting. I ...
May 15, 2021 by Jatin Sharma
Wonderchef - Payment debited but order not confirmed and not refunded Open
On **.**.** I order some items in wonderchef site. After payment the order was not placed. But amount debited from my account. Several times I approached them through phone and mail. But they didn't respond properly. And not refunded the money ...
Oct 10, 2020 by Rakesh Kodi
Wonderchef - Miss selling Open
I have raised a complaint * days ago wherein the store manager at Thane just miss sole me a gas burner....
Oct 03, 2020 by Anjana Bhattacharya
Wonderchef - Package not shipped yet Closed
I have Ordered Wonderchef OTG **L Steel(Order Id-WDCN******) on September *th. But till date the order is not yet shipped. We didnt get any response from the respective team despite being called for multiple times. Kindly look into the order st...
Sep 25, 2020 by Sindhu Ravi
Wonderchef - Wonderchef grinder not working in 20 days of purchasing Closed
I purchased wonderchef grinder in August **** however it stopped working in ** days. I tried to contact the customer care but no response...
Sep 11, 2020 by Subhra Sahoo
Wonderchef - Refund Closed
on *th July I had ordered a few products from wonderchef which costs around *****,in that one item wonderchef gas stove of ****rs had been sent to me but I dint received i canceled d product bcz I needed another one,after that I dint get any of...
Sep 06, 2020 by usha guttedar
Wonderchef - Replacement not done for damaged product Open
Order no WDCN****** Dated : ** July **** Products : Wonderchef Diamond pans set Wonderchef Click grill pan Received damaged products, All * pans with dents and grill pan with damaged coating Raised Complaint for replacement via emails Wha...
Aug 21, 2020 by Suhana Ummer
Wonderchef - Amount debited but order not confirmed Open
I had ordered a mixer from wonderchef website and paid using paytm UPI QR code. The amount was debited from my account and the order was not confirmed. The product still showed in the cart and they wanted me to pay again. I wrote to the custome...
Aug 18, 2020 by JYOTSNA
Wonderchef - Fraud company sell defected products Closed
I purchased Wonderchef orchid set ( * pieces) from their website for gifting purpose and i received the defected piece the wok was dented and defected, After raising several complaints, emails & calls they sent me another wok which i received ...
Aug 03, 2020 by Manisha Sharma
Wonderchef - Worst sales and post sales services Open
Hi, please refer to the order number WDCN****** made on **th may **** to wonderchef (treasure retail private limited) online for lux multi cook kettle and *piece grand granite set. It was prepaid order. I recieved the lux multi cook kettle on *...
Jul 07, 2020 by Lokesh Sharma
Wonderchef - Pacakage not delivered Closed
I purchased nutri pot from wonderchef online and paid the amount in full * weeks ago. Wonderchef customer care sends a standard reply and is not commenting on when will the package be delivered. My order id is (WDCN******)....
Jun 20, 2020 by Sarvesh Bhatnagar
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