Wonderchef
- Replacement not done for damaged product Open
Suhana Ummer filed this complaint against Wonderchef on Aug 21, 2020
Order no WDCN******
Dated : ** July ****
Products : Wonderchef Diamond pans set
Wonderchef Click grill pan
Received damaged products, All * pans with dents and grill pan with damaged coating
Raised Complaint for replacement via emails WhatsApp By directly Contacting customer service (their toll free number charged me) Everytine only one response that we are processing your request. It’s been a month since I raised a complaint. I bought these products as shifted I To my new house and I’m unable to even do the cooking work as I’m short of utensils and I cannot afford to buy any other or anymore. Very disappointing and pathetic customer service . Inspite of spending thousands of rupees they have kept me waiting since a month . Mental torture is another reason to add with this. Kindly help and do the needful. Thank you
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Wonderchef
Resolved
Frustrated? File a Complaint
Pepperfry
"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."
Anubhav Guha
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