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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Red Bus and Prasanna Tulsi?
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b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
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Resolution
Red Bus and Prasanna Tulsi - Bus Ticket Confirmed but on other Persons Name Open
I have booked the ticket before ** days and ticket got confirmed but when I am going to travel the bus operator said the ticket is booked on other persons name not on your name also check in their system the ticket booked others name PNR Same b...
Nov 29, 2022 by Ashok Rathod
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