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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Ibibo Goibibo?
If you are not satisfied with Ibibo Goibibo, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Ibibo Goibibo and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Ibibo Goibibo
But before filing a complaint, you should
a. Contact the customer support of Ibibo Goibibo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Ibibo Goibibo - Frauding customers for fare lock feature Open
I am raising this complaint against Goibibo which is part of ibibo Group for not providing me the requested compensation. I have used the feature "Fare Lock" in Goibibo mobile application, and was able to lock the price for * seats sucessfull...
Oct 01, 2024 by Seerat Chugh
Ibibo Goibibo - Tdr not refunded by goibibo Closed
My pnr number is (**********) journey date is */**/** as the following pnr number ticket is partially confirmed in RAC format so because of that reason i filed the tdr for all the passenger who are supposed to be travelled but as of till(**/**/...
Nov 07, 2023 by Karan
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