File a Complaint against House of lehengas
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against House of lehengas?
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c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
House of lehengas - Bad refund policy Closed
I had ordered a "pack of two designer suits". For one item, they sent the wrong size. While the website displayed an entire suit set for both, what came was just the kurtas and dupattas -- neither had pyjamas/salwars with it. When I contacted c...
Nov 09, 2020 by Moonmoon Ghosh
House of lehengas - Complaint Against House of lehengas Closed
I have placed an order with house of Lehengas. But I dont find any option to Track the order. I have raised a query in the same site but no response. The customer care number also Switch off. I suspect this to be a fake site. Can you please...
Nov 03, 2020 by Mano
House of lehengas - Request cancellation and refund Closed
My order id is #HOL************ . I have canceled the order on the same day i have ordered them but they have not cancelled it instead they are updating the status of dispatching.I need to cancel my order and need the refund they can take the p...
Sep 28, 2020 by Gayathri Devi S
House of lehengas - No Confirmation Closed
I have ordered a few items from them with the order id #HOL************. They do not receive calls and I have no confirmation....
Sep 18, 2020 by Sagnika Chowdhury
House of lehengas - No Confirmation recieved yet Closed
I have order pack of * suit today dated **th August **** order no HOL************ but no Confirmation recieved yet. I have drafted mail to info.houseoflehengas@gmail.com and also tried call customer care at +** ********** but no valid contact n...
Aug 15, 2020 by Saloni Dalvi
House of lehengas - No confirmation message received Closed
I have ordered a combo pack today in the morning dated **/*/****.Money got deducted but no confirmation message received nor the details of the delivery....
Aug 10, 2020 by Mounika Reddy Polu
House of lehengas - Wrong product Delivered Closed
I ordered for a combo * festive wear and the have delivered a wrong product. I have sent a mail to House of Lehengas that delivered product is different from what i order They want me to self courier their product and they are trying to g...
Aug 05, 2020 by Akshata patole
House of lehengas - Product not dispatched yet Closed
I have ordered a product on this website on **th July ****. Till today I haven't received any message regarding its dispatch. It is said in the website that the product will be dispatched within **hr. But it hasn't dispatched yet. I am so menta...
Jul 27, 2020 by Sravya Kaveti
House of lehengas - Fraud website and I need my money back Closed
Hi Team, I have placed order and still it was not dispatched and I want to cancel the order. But the contact number is not working (the number they mentioned in website) and every time I login it's asking for password ,though I give right on...
Jul 18, 2020 by Lakshmi K
House of lehengas - Package not delivered and no update Closed
I ordered a kurti and a combo of sarees for some amount * days ago and I have screenshots for the same... amount deducted but no further updates and I tried to login to that website but not able to. I dm them but no reply. I found the comments ...
Jul 11, 2020 by Bhavani Srinivasan
House of lehengas - No confirmation for order placed Closed
I had ordered lehenga for the subjected order id on **th of July **** and i have not received any of the status if it is packed or dispatched. I have paid the amount already and still now no updates....
Jul 10, 2020 by Neeharika Arun
House of lehengas - Cheap and bad product received Open
I ordered a lehenga of rs.**** in the month of August ****, i received a very bad & cheap quality product. their website is now unavailable . If someday has the link of the website kindly share with me at shivisingh***@gmail.com i want my ...
May 31, 2020 by Shivangi chouhan
House of lehengas - Incorrect package delivery Open
This website uploads pictures stolen from other websites and delivers fake copied products And return policy says self courier Money is refunded in wallet I ordered a lehenga which was delivered on ** Nov ** for which I initiated return with ...
Jan 28, 2020 by Nisha Nain
The product was delivered today....**/**/**. Order no is HL************. ...
Oct 16, 2019 by Shivangani
House of lehengas - Received pathetic product Open
I have ordered a salwar suit from HOL but have received a totally different product without the bottom part. I have attached the file for your reference. As not happy with this product now want to return this product and money back to my accoun...
Oct 14, 2019 by Supriya
House of lehengas - Package not delivered Open
I had ordered lehenga for the subjected order id(HL************) on **th of October ****, and i have not received any of the status if it is packed or dispatched. I have paid the amount already and still now no updates. The number provided fo...
Oct 14, 2019 by Veena
House of lehengas - Got a very bad product Open
As I have ordered black bead mangalsutra chain and a pendant which was nice in the pic they had shown. But they have delivered a third-rated third class product which we don't even imagine to wear in a dream also. Their rule is that we have to...
Sep 05, 2019 by Sunitha
House of lehengas - Pathetic product delivered Open
Combo of * Kurtis was ordered and the payment option chosen was COD. Instead of sending the same product they sent a pathetic product not at all matching the product. After filing the return through email as it was mentioned that we need to sen...
Sep 01, 2019 by Nisha Kotian
House of lehengas - Different item received Open
Ordered a lehenga from house of lehengas online site on** June .they had delivered me a different item As they mailed I self couriered it into their address for that I lost *** as courier charges .I had clearly mentioned in my mail that I don't...
Jul 19, 2019 by Prima v v
House of lehengas - Oredered product not delivered and no refund and fraud online store Open
I am swathi from visakhapatnam I've ordered a product in House of lehengas on *th june **** it was a traditional lehenga n the order id is HL************* n recieved the product on june **th ****.when I opened my product the product complete...
Jul 17, 2019 by sai swathi moturu
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