File a Complaint against hathway boardband
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against hathway boardband?
If you are not satisfied with hathway boardband, file a complaint now:
1. Go to "File a Complaint" form
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4. Get refund / replacement / damages from hathway boardband
But before filing a complaint, you should
a. Contact the customer support of hathway boardband first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
hathway boardband - Hathway Unauthorised Calls Breach of Customer Information Open
@HathwayCable I’m deeply concerned about a major privacy issue. My Hathway account was deactivated in February ****, with all dues cleared, yet I’m now getting repeated calls from people claiming to be from your billing department, demandin...
Nov 14, 2024 by Sambeet Mishra
hathway boardband - Urgent Complaint Regarding Fraudulent Practices and Service Denial Closed
My internet pack ended on May **, ****. As I was preparing to move to a new location, I was understandably hesitant to renew my Hathway internet service. However, Hathway internet service sales executive assured me that Hathway would provide in...
Oct 23, 2024 by kapil kumar karnani
hathway boardband - Getting calls in day and mid night also Closed
Hi team, I was customer of hathway and now I am not using the hathway and returned the device as well, Still I am getting calls from hathway to submit the device. I am getting calls day and night time as well which killing my mental health....
Apr 28, 2024 by Kishore G
hathway boardband - Never providing internet speed as committed Closed
I have checked internet speed at different time period but never provided thee speed as committed in the package...
Nov 07, 2023 by Poorva
hathway boardband - Connection not activated more then 2 days Closed
Hathway team change my router and wire on **.**.** time *.** pm but connection still not activated I received ** to ** call from company representative but not resolve my connection I send pic of modem on WhatsApp ...
Apr 18, 2023 by Amit Kumar Gupta
hathway boardband - Received money from me and gave the service Open
I have paid for Rs *** as a to renew my Data service before four days on **/**/**** but till on **/**/**** i had not received the service until this date. But they detected the money from my account and not giving data service. All my works are...
Mar 02, 2023 by Gabriel stayns Doss
hathway boardband - Receiving spam calls Closed
My name is Nishanth K Iam going outstation for * month so I did’nt renew my plan for that I received calls from hathway I informed to the executive he also said I will noted down sir.but till now im daily receiving calls more than two times ...
Jan 08, 2023 by Nishanth K
hathway boardband - Reporting a person Closed
A Person from hathway marketing approached me for marketing content since i am a freelancer. I have given the marketing content but he didn't pay me for the service yet. It's been a month since the delivered the content....
Dec 10, 2022 by Manishma S
hathway boardband - Hathway not returning my refund amount Closed
H I have deposited the amount twice with hathway- ***+*** total ***. And J have used hathway connection more than * years. Due to relocation I have terminated my connection and returned the device. When I send a mail for refund they are say...
May 11, 2022 by Sridhar M
hathway boardband - Hathway not refunding advance paid Closed
Hathway initially said post modem collection they will refund my advance now they are not providing refund stating the below. Dear Mr.Sreegish, Greetings of the day Referring to your mail, We would like to inform you that the deposit r...
May 10, 2022 by Sreegish K S
hathway boardband - Hathway making money fradulant and wrong promising from salse Closed
Hathway made multiple wrong promising while taking sales. Now I asked for refund when they told after my payment that mention service can't be provided and they confirmed me on refund. But still they are not giving back my money and ticket I'm ...
Apr 12, 2022 by Santhosh kunar
hathway boardband - Regular calls Closed
Even after termination of connection few years back. Still I'm getting calls from different number regularly....
Apr 09, 2022 by Pavithran K
hathway boardband - Disturbing by calling more than 5 times daily Open
Getting calls from Hathway broadband everyday since two years. Torturing me by calling more than * times a day. Everyday I am explaining them not to call and I don't want their broadband anymore. But they are not ready to stop calling and irrit...
Mar 09, 2022 by CHETHAN V
hathway boardband - Unwanted calls from their executive Open
I am receiving around ** calls daily from hathway even though I am not using their internet from past one year. It's disturbing. Can they please stop calling....
Jan 10, 2022 by Divya
hathway boardband - Hathway New Connection Activation Pending Open
It's been * days, I have paid money for the new hathway connection, the installation is done but they have not activated the connection. I am not getting any help from support, no response from area office, The sales guy and installation guy i...
Jan 06, 2022 by K B Vijaya
hathway boardband - Didnt get security deposit after surrendered the router Open
i have taken hathway broadband connection for past two years. iam totally not satisfied with their service so i decided to terminate their service, during termination process they said to hand over the router in order to get the security deposi...
Dec 02, 2021 by dass
hathway boardband - Hathway phone harrasment Closed
They keep on calling me for renewal, now they are saying I owe them *.*k. This is ridiculous, I was using hathway prepaid service...
Aug 16, 2021 by Viswesh
hathway boardband - Incessant calls from Hathway customer care to recharge broadband account Closed
It’s has become a routine affair. The Hathway customer care calls me incessantly to recharge my broadband account even when my due date is days away! I am tired of taking their calls. It is not a pending amount that they need to chase me for....
May 29, 2021 by Nirban BHATTACHARJEE
hathway boardband - Hathway broadband is calling me everyday and asking me to take connection Closed
Few months ago, I taken a connection of Hathway broadband but then changed my internet connection to airtel but still Hathway broadband is calling everyday and irritating me. They call and ask to take connection of Hathway and if I pickup call ...
Apr 20, 2021 by Abhinav singh
hathway boardband - Harassment from Hathway Closed
They literaly call me daily * to * times and force me to recharge everyday. i hate their services and do not want to recharge but they piss me off by calling everytime....
Mar 26, 2021 by Abhishek Keshari
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