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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against goibgo?
If you are not satisfied with goibgo, file a complaint now:
1. Go to "File a Complaint" form
2. Choose goibgo and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from goibgo
But before filing a complaint, you should
a. Contact the customer support of goibgo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with goibgo
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Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
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Resolution
goibgo - Refund of flight booking Closed
I had cancelled my flight and goibgo has said to mail about the situation to airline for refund and i did it .Now airline has sent me a mail back for refunding the full amount of my HYD-DEL flight. Goibgo is not responding to calls and i have r...
Aug 07, 2023 by Pranava sai
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