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Excitel ^(33/56)

Excitel - My internet is not working from past 4 days ^Closed

It's been four days, and my internet is still not working. Interestingly, no one from Excitel has called to address my issue. I've been making multiple calls daily, but every customer care representative asks for more time and mentions that the...

Jul 17, 2024 by Umang Kumar Lavaniya

Excitel - Security Deposit not refunded ^Open

I disconnected my Excitel broadband connection almost a year back. While installing they took Rs. **** as security deposit which was refundable. Its been almost a year now and I am still waiting for my amount. I tried contacting them several ti...

Jun 28, 2024 by Kunal Sinha

Excitel - Refund not issued after 167 days ^Closed

I haven't received refund from excitel . It's been almost *** days . They dont answer any questions. ...

Jun 14, 2024 by Himanshu Tyagi

Excitel - Excitel No internet past 5 day ^Closed

Hi, This concerns my Excitel broadband, which has not been operating for the past * days, and there has been no resolution from the backend staff; they have just postponed the ETA. If they are unable to meet consumer criteria, I am asking for ...

May 08, 2024 by Santhosh

Excitel - Service not delivered ^Open

excitel is a fraud company ...

Apr 04, 2024 by arun sharma

Excitel - Internet not working since 11 days ^Open

They charged for * months and internet not working since ** days and they are just giving me time like * hour and ** hours now it's been ** days and nothing solved ...

Mar 13, 2024 by Rudra sharma

Excitel - No internet in my router ^Closed

I have raised a complaint for router shifting The device is shifted, but no internet connectivity is there in my device, raised the ticket too Chasing since * days no any update from excitel Still issue not resolved. ...

Dec 02, 2023 by Yashashwi mishra

Excitel - Security Refund ^Closed

I discontinued using Excitel Internet and they collected the device on **st aug, **** and as per there policy security refund should be credited in customer's account within ** days. Today its *rd Nov, still I haven't received any update on thi...

Nov 03, 2023 by Karan Duggal

Excitel - 7 months and still didnt got my Refund ^Closed

I am writing to file a grievance complaint regarding my refund issue with Excitel. My name is Siddharth Tewani. I discontinued using Excitel's services due to a change in location and submitted the router to their facility in Rohini on **st ...

May 16, 2023 by SIDDHARTH TEWANI

Excitel - Speed concerns in internet and ticket not resolved even after 5 days ^Closed

Hi, I have raised concerns regarding internet speed * days back and no one approached me till date. When I call customer care they will assure that ticket will be solved within * hours but nothing happening from last * days. Please look into...

May 05, 2023 by Praveen Kumar R

Excitel - Security amount not refunded ^Closed

I have not received refund of my broadband security amount which is pending from almost a year after many followups as well...

Mar 17, 2023 by Ankit sehgal

Excitel - Service is not provided ^Open

Installed a excited wifi and was promised to provide internet speed more than *** maps.. but hardly I got ** *r ** maps...sometime in fact less than that...and when I complain about it with excitement customer service they are providing any re...

Jan 19, 2023 by Gufran

Excitel - Recharge successful but account deactivated ^Closed

They have taken recharge, but my account was deactivated without any intimation...

Oct 13, 2022 by Jagriti Singh

Excitel - Unstable network ^Closed

My internet connection keeps on disconnecting. I'm raising complaints almost daily, but excitel is not resolving the issue. Whenever I call customer care, they tell it will be resolved ASAP , but nothing happens. Whenever I call the guy who ins...

Jun 17, 2022 by Nishchay Suteri

Excitel - NOT GETTING WHAT I PROMISED ^Open

I have subscribed to a ** mbps PLan but i never get more than ** mbps . Also the Internet is Disconnecting regularly once every * minutes i have tried contacting the Local service provider but they seem to be not interested in helping me . Even...

Mar 03, 2022 by Kshitij Joshi

Excitel - No internet connection and refusal to refund ^Open

I have complained at Excitel customer care regarding the no internet connectivity for last ** days and no one has bothered to solve the problem so I am writing here. I was not able to work from home, my job was impacted and multiple warnings we...

Feb 26, 2022 by Jaikishan Dulani

Excitel - Non refund of amount ^Closed

Sir, I have installed excitel Broadband vide Bill No. *** dated **/**/**** at House No. **(c) room No. ***, Khilli Ram Complex, Munirka New Delhi( Internet package Rs. ****/- Router security deposit Rs. ****/-). On **/**/**** I have shifted in...

Sep 28, 2021 by Naresh Kumar

Excitel - Poor Service ^Closed

The net is not working for the last week. All the incidents are automatically closed sighting the problem is resolved which is not. Takes ** minutes to reach customer care and they also keeps telling me to restart my router for the last week...

Jul 17, 2021 by ashu raut

Excitel - Not providing services ^Closed

I have an excitel broadband connections. I have paid for * months to the provider for it but its not working from last month and its only * months now provider is not solving the issue saying go to excitel for refund I have also talked to an ex...

Jul 05, 2021 by Manmeet Singh

Excitel - Threatening by Excitel installation team ^Closed

I am writing to you to explain the worst experience of customer service I have been facing from excitel broadband. I had applied for new connection of excitel broadband for which I paid **** Rs for the device and *month rental plan but still...

May 19, 2021 by Rishabh

Excitel - Refund ^Closed

I have upgrated my plan to excitel fibre. But before any of the devices were sent to my place I cancelled that plan as I was relocating. I have been trying to connect them ever since they said u will get it within ** days but it has been more t...

May 11, 2021 by Ayushi

Excitel - Worst internet connection ^Closed

Respected sir/madam, I am facing very bad internet connection since the day my WiFi has been installed(on **th April ,****) . I have to attend online classes and almost all my work is done online, how will I do my work if this issue remains. I ...

May 05, 2021 by Aditi

Excitel - Not providing internet service from last 3 days ^Closed

We are facing the same issue from last three days continuously that we are not getting any internet it shows this wi-fi has no access to internet, and when we try to call them and want to complaint for the same their phones are always switched ...

Apr 14, 2021 by Bhumika Kapoor

Excitel - No internet connectivity ^Closed

I made a recharge of ₹**** for * months plan of Excitel on **th December.I have been facing an issue of frequent disconnection for long time but since **nd of December there is no internet connectivity.I contacted the costumer service,but not...

Dec 28, 2020 by Govind Gopal Goel

Excitel - Refund no initiated ^Closed

I'd raised a request for refund for the amount of Rs****/- that I paid towards Infrastructure Upgrade to fibre which also didn't happened for almost after ** days after payment. So, I'd to raise the request for refund which is pending since mor...

Dec 15, 2020 by Naveen Singh

Excitel - Worst service of Excitel ^Open

I am the excitel customer since * years. But this time, excitel is giving its worst service ever. I am complaining since ** days, and every the next morning, customer care calls and asks me to check the speed. I told them alot of time that spee...

Sep 30, 2020 by Aakash Gupta

Excitel - Internet disconnection ^Open

Hi Team, I want to complaint against the company Excitel. I have been using their connection from the last *+ months and continuously facing frequent Disconnection, slow speed , no connectivity issue and I raised complaint for number of ti...

Sep 10, 2020 by Satyam thakur

Excitel - Excitel no connectivity issue ^Closed

I had no internet connectivity with excitel from September *nd **** to *th September ****. I've called the customer care for almost **times and no technician was sent to resolve the issue. Again I've recharged today as they told compliant will ...

Sep 08, 2020 by Venkat Neeraj

Excitel - No speed and no help too ^Closed

From last * days getting *mbps speed. When I call to cc they troubleshoot everytime and after that nothing happens and then they cut call from there side, When I reach the local end they ask me to wait for *hr for them to visit...

Aug 06, 2020 by Abhishek Jain

Excitel - Internet connection shifting ^Open

I have sent a request to excitel customer care to shift my connection. First they agreed, but later they deny. Now, they say say - it can not be done. ...

May 24, 2020 by Prabhanjan Kumar gupta

Excitel - No Connectivity and Request Timeout and ping Losses ^Closed

I lost * clients due to the internet connectivity issues worth *L. I did have a recharge of *year **mbps binge plan connection. The excitel execitve did not installed fiber cable to my place by giving the reason of Lockdown and i have use the p...

Apr 24, 2020 by Santanu

Excitel - No connectivity Issue ^Closed

I Ojaswa Kumar having excitel broadband service connection but more than * days i haven't service. I raised ticket in the first day of disconnection and send mail to customer help & called many times to customer care and informed to local techn...

Apr 15, 2020 by Ojaswa Kumar

Excitel - Installation not done after their committment ^Open

First they promised me within ** hours..later on they said it will done on monday early morning..later on they said it will be done in *-* hours.. Again they are saying to wait for another ** hours..Many clients are getting impacted due to th...

Mar 23, 2020 by Mohammed Asfan

Excitel - More than 20 days no broadband service ^Closed

I Ramakulai.P having excitel broadband service connection but more than ** days i haven't service. I raised ticket in the first day of disconnection and send mail to customer help & called many times to customer care and informed to local techn...

Oct 14, 2019 by Ramakulai papannagari

Excitel - Service not delivered as promised and scamming ^Open

I am learning to be a stock trader and told the isp that I cannot afford a lot of downtimes to which he assured me I won't. I have been getting scammed by excitel for months. I am from Rohini and I took there *** Mbps plan for the time being th...

Sep 07, 2019 by ABHINAV BIRLA

Excitel - Excitel network issue ^Open

Sir good morning, my internet connection was disconnected for * days, i contact the excitel customer care many times, but they simply listens and make no action, my net connection yet remains disconnected, iam getting bothered of my job pending...

Aug 16, 2019 by Somusundar

Excitel - No response to complaints ^Open

Hi I am a it professional and i work from home mostly and for that i need a internet connection at least ** hours per day. I am using excitel's internet service and for past * months there has been lotbof frequent disconnection. I know that st...

Aug 04, 2019 by Saurabh Tyagi

Excitel - Internet provider not service ^Closed

This excitel broadband I bought for * months but only after ** days it's useless,they are so hard skinned no one comes /attends problem just closes ticket at click ofmouse. userid: *********...

Jul 26, 2019 by Baljeet singh

Excitel - Internet provider making me fool last one month ^Closed

i have been bullied by the excitel internet provider from last * months.After taking the plan they start blocking me internet always i have complaint many times bot even single time they came to check the connection always make wrong comittment...

Jul 24, 2019 by Kapil Biswas

Excitel - Internet service is extremely slow ^Open

I have paid for ***mbps to Excitel. But they are not giving even ***KBPS. I have raised my concern to them on **th July but I haven't got any resolution yet and even worse they keep closing the ticket with no reason. I called them multiple time...

Jul 22, 2019 by Dilip Sahani

Excitel - Internet service issue ^Open

I have Excitel as my internet service provider and suffering from connectivity issues for the last month. In the last one only get * days on the internet. Every time when I call customer care they say they are working on the problem but it been...

Jul 10, 2019 by Vikas

Excitel - Extension not delivered ^Closed

I was supposed to receive a extension for my internet service for * days but they haven't provided me that and are saying that they can give it to me only if I recharge my plan even when I have my service days lefy...

Jun 30, 2019 by Amandeep singh

Excitel - Bad internet service that caused me to loose money ^Open

I am a customer of Excitel broadband internet service providers since January **th ****. From the beginning of the service, I faced frequent disconnectivity problems. I thought that might be due to the power cut and when I called the customer s...

Jun 26, 2019 by Sai Shankar GANESH

Excitel - No connectivity ^Closed

Wifi is inactive from * days....

Jun 22, 2019 by Monika

Excitel - Internet connection is lost so many times no favourable response ^Open

I have taken internet connection from excitel broadband private limited for three months period. I have paid **** for three months. Within a week I am not getting proper service. The connection is lost so many times. I am giving a complaint twi...

Jun 14, 2019 by Vinay sandeep

Excitel - No connectivity issue ^Closed

I just got the Excitel internet connection. It works fine for hardly two days. Now it's about * days there is no connectivity issue. They have the worst technical team. Because * days are more than enough for any connectivity issue. Every time ...

Jun 03, 2019 by Akash Gupta

Excitel - Internet connectivity issue ^Open

Facing **-**% consistent loss packets daily on the number of application that use the internet to connect....

Jun 01, 2019 by Ayush Saran

Excitel - Frequent internet disconnection ^Closed

Everyday internet disconnection is there. No response from the company....

Jun 01, 2019 by Vidit goyal

Excitel - No reply of complaints ^Open

I am a customer of excitel broadband. I have created a ticket (******) on **th March **** because the internet is lost. They have changed the status to resolved without fixing the issue. When I called to customer care they created one more tic...

Apr 17, 2019 by J Ranjith Kumar

Excitel - Service not provided as promised ^Closed

I am a freelance developer. I recently shifted to Munirka area. The sales person of this company promised me the better service and I clearly told him that I can't afford too much downtime as I need to upload and download files in a time frame ...

Apr 08, 2019 by Kamlesh Kishor

Excitel - Frequent internet issues ^Open

First of all, I paid for a **mbps plan for * months and after a number of complaints filed. The executives say that the router is not compatible with **mbps speed. (the router was provided by the Excitel) and every month there are internet issu...

Apr 08, 2019 by Ishank Anand

Excitel - Frequent disconnections of the internet ^Open

I have taken Excitel Internet connection for ** Mbps for * months and paid ****rupees. But the internet connection is very bad and frequent disconnections happened. I filed the complaint several times. Due to this, my day to day business operat...

Apr 05, 2019 by Ramakrishna

Excitel - Poor Internet service ^Open

I have generated online complaint at company website on **.**.**** but till date, no action is taken by ISP i.e. excitel. I have called them repeatedly since yesterday....

Mar 17, 2019 by Puran Singh

Excitel - Internet connection not working ^Closed

Excitel is an Internet service provider but from the connection date till now it's never worked. I kept following up them for resolution but they keep saying the same "will be sending the technician". Days passed, but issue not resolved and som...

Feb 24, 2019 by Jagadishwar Bavandlapally

Excitel - Frequently disconnecting internet ^Closed

I have opted for *** Mbps plan for Excitel. The service at first was good. Now in recent months, no matter how many time I complained to them the issue still persists (frequent disconnections). I paid for a continuous connection and not for a c...

Feb 21, 2019 by Srikanth kumar

Excitel - Neither service is provide nor my money is refunded ^Open

I signed up for excited on * june **** and and executive met me on *rd june **** at * pm ,charged me ***rs for a new connection and promised me a connection in **hours without fail.Its been **hrs after the promised **hours guaranteed intsallati...

Jun 06, 2017 by avinash pamaar

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