Excitel
- No Connectivity and Request Timeout and ping Losses Closed
Santanu filed this complaint against Excitel on Apr 24, 2020
Resolution Demanded:
Refund
Replaced
I lost * clients due to the internet connectivity issues worth *L. I did have a recharge of *year **mbps binge plan connection. The excitel execitve did not installed fiber cable to my place by giving the reason of Lockdown and i have use the plan on the ethernet connection. and I am facing everyday issues with ping losses. no connectivity and frequent disconnection (Requiest time out).
Are you brand?
Are you Lawyer?
Excitel
Dell
"Great work, I liked the efficiency of the process and the fact that my complaint got resolved in less than a month, while I had been trying for the last 6 months."
Ananya Jindal
Related Complaints
Excitel - My internet is not working from past 4 days Closed
It's been four days, and my internet is still not working. Interestingly, no one from Excitel has called to address my issue. I've been making multiple calls daily, but every customer care representative asks for more time and mentions that the...
Jul 17, 2024 by Umang Kumar Lavaniya
Excitel - Refund not issued after 167 days Closed
I haven't received refund from excitel . It's been almost *** days . They dont answer any questions. ...
Jun 14, 2024 by Himanshu Tyagi
Excitel - Excitel No internet past 5 day Closed
Hi, This concerns my Excitel broadband, which has not been operating for the past * days, and there has been no resolution from the backend staff; they have just postponed the ETA. If they are unable to meet consumer criteria, I am asking for ...
May 08, 2024 by Santhosh
Excitel - No internet in my router Closed
I have raised a complaint for router shifting The device is shifted, but no internet connectivity is there in my device, raised the ticket too Chasing since * days no any update from excitel Still issue not resolved. ...
Dec 02, 2023 by Yashashwi mishra
Excitel - Security Refund Closed
I discontinued using Excitel Internet and they collected the device on **st aug, **** and as per there policy security refund should be credited in customer's account within ** days. Today its *rd Nov, still I haven't received any update on thi...
Nov 03, 2023 by Karan Duggal