File a Complaint against Decathlon
Case Details
Personal Info
Resolution
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How to resolve Decathlon complaints online
If you want to complain about a problem that relates to Decathlon, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Decathlon?
If you are not satisfied with Decathlon, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Decathlon and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Decathlon
But before filing a complaint, you should
a. Contact the customer support of Decathlon first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Decathlon
Find the contact details of Decathlon to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against Decathlon to get their attention on your complaint
Business Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
Decathlon - REFUND Closed
My order is cancelled by Decathlon. I didnot received the item. On decathlon App order is showing cancelled , it was paid. I want my money refunded. ...
Dec 26, 2022 by Rajeshkumar
Decathlon - Product not deliver and no updates Closed
I order product on **th dec.****. Order No.********. according to app delivery date are **st dec. ****. but i still waiting for my product. i call decathlon for almost * - * time but they just give next date. even i cant track my order on app....
Dec 26, 2022 by Shital Araj
Decathlon - Packege not delivered Closed
I ordered in November **,they said delivery date is ** December, but the product didn't delivered....
Dec 20, 2022 by MAJEESH PLACHERY GOPALAKRISHNAN
Decathlon - They didn t pick up my return product Closed
I want exchange my product because of size issue,but thet decline the request also they didn't respond the call....
Dec 17, 2022 by Neha patidar
Decathlon - Package not delivered Closed
I had ordered a product (Order ID ********) from the app. The delivery was attempted on ** Dec. As I was out of station, I asked the agent to deliver the product to the guard at the gate. While I recieved the delivery update, upon reaching b...
Dec 14, 2022 by ISHAN JASWAL
Decathlon - Time delivery commitment fail Closed
On **.**.** consignment of ₹***** was made order ref id **********.As per website it will be home delivery on or before **.**.****.Till date the consignment is still at warehouse.I have made business commitment as per the delivery mentioned ...
Dec 12, 2022 by AGU Perme
Decathlon - Rain cover and theft lock missing Closed
I have ordered a travel backpack from decathlon (forclaz ) and gave an option of self pickup option from express Avenue Mall (chennai) . Today evening went and collected my bag from there and came home and opened my bag i saw there is no rain c...
Dec 03, 2022 by Dhikshitha
Decathlon - Delayed Return Pick up the product Closed
Hi, I,m Rohit, I ordered a Jacket through your mobile application, Order id: ********. It was delivered on November *th, ****. On the same day I generated a return request but till now nobody came to pick-up the product. The pick-up guy ...
Nov 18, 2022 by ROhit Matta
Decathlon - Refund not get by gift card Open
I claim my warranty for my hiking sandel in **.**.****. The refund should be credited by **-** hours by decathlon gift card . Today is **.**.**** till I not get the gift card. I called several times to the customer helpline number of decathlon...
Nov 15, 2022 by Satyajit poddar
Decathlon - Product have noise Open
in my office my senior also have same product but my order product make noise...
Nov 09, 2022 by Sonu Dev
Decathlon - Refund not received even after 18 days Closed
I brought shoes from decathlon store & opted for online payment but it wasn’t received by them though I got mail of paid successfully & invoice receipt!! Then I paid in cash & it’s been more than ** days still I have not got the refund! Eve...
Oct 20, 2022 by Karishma shah
Decathlon - Shoes not exchanged or returned Closed
Sole pasting is teared off but company rejected to exchange or returned ....
Sep 06, 2022 by Rohit kumar
Decathlon - Inferior quality product Closed
I am writing to you to raise an issue about: Clothing, shoes & accessories The issue that I have experienced was: This complaint is regarding product: Men's Hiking Raincoat Half Zip NH*** - Khaki Reference: *******. The Raincoat is not at ...
Aug 04, 2022 by Gautam Singh Bhandari
Decathlon - Missing item Closed
order no ********** I received the empty package I initiated the complaint mail within ** mins after receiving the empty package however I didn't get any response from the company. after that I mailed **-** times with pics courier agency vi...
Jul 15, 2022 by Tamanna gangwal
Decathlon - Return could not possible due to serial number app said your serial number mismatched Closed
I have ordered a trouser but I returned that product but after pickup I got a message that your return was cancelled pickup boy told me your serial number was mismatched. How is it possible we are entering a correct serial number but you are ...
May 04, 2022 by Mangal Singh Lamay
Decathlon - The package was not delivered after cancelling that package then refund is not given Open
I have orde the package after * weeks my order has not been delivered. Then I called the customer service of decathlon to cancle the product but the refund has not been initiated yet. Pls give my money back...
Nov 28, 2021 by Aamir Nazir Kuchay
Decathlon - PRODUCT NOT DELIVERED Closed
REF TO ORDER ID ********** TOTAL FIVE NO. OF ITEMS OF WHICH CARDIO FITNESS BAG REF NO. ******** NOT DELIVERED...
Jul 08, 2019 by AMAR KHANVILKAR
Decathlon - Package not delivered Closed
I have always been buying sports goods from Decathlon online but this time I have been duped of nondelivery of my items. The courier service is known as Gati courier service Tracking ID *********. Despite the delay of the item and which was sup...
May 09, 2019 by JOHN
Decathlon - Return not initiated Closed
I purchased an elliptical trainer which I didn't use because of surgery and raised a request for a return. The representative called after a week that they will contact and pick it up. Till now no reply from them. I have emailed several times b...
May 08, 2019 by Abhishek Sharma
Decathlon - Unsafe tubes received Closed
I brought ****** tubes from decathlon Shamshabad and erramanzil as well the tubes which I brought got burst. It’s not just * tube which I got had a manufacturing defect. All the * tubes which I got burst because it’s getting bulge at * part...
Mar 06, 2019 by Aginati Saicharan
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Questions about Decathlon
Ask questions about Decathlon and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Decathlon?
What is Decathlon office address?
Decathlon Sports India Pvt Ltd.
Survey No. 78/10 A20, Chikkajala Village,
Bellary Road, (PO Box No. 1, Bettahalsoor Post Office),
Bangalore – 562157,
Karnataka.
What is Decathlon customer care email?
care.india@decathlon.com
Where to find Decathlon discount coupons?
Who is the Owner / CEO of Decathlon?
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