Yatra
- Yatra not refunding money Offered Resolution
DUSHYANT SAUBHARI filed this complaint against Yatra on Aug 19, 2020
I made a booking to travel from Delhi to Pune for **th June **** but couple of days before travel I noticed that PNR on airline shows the date of **st June. I didn't request any change so I was surprised to see this. First Yatra.com was not available on the phone to discuss and help sorting this issue urgently so I had to finally book another ticket with some other airline and filed a complaint to Yatra via email. After two months of continuous follow up Yatra says that someone seems to have called airline and changed the booking over the phone therefore I should speak to airline and they will not refund my money. Without any evidence they seem to have come up baseless reason and not refunding my money. Such a pathetic service!! I wonder why did I pay the conveyance fee to Yatra and why Yatra should not refund my money.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Yatra
Resolved
Frustrated? File a Complaint
OntheShop
"Ontheshop refunded my money. I am very impressed with the service provided by Voxya. They have resolved my issue as soon as possible. Thanks for your support."
Debalina Ghosh
Related Complaints
Yatra - Booking details not rec d after amount debited Closed
I have booked a cab for Outstation ride in yatra app. Amount got debited from account but the Booking details not rec'd. Also the complaint made not resolved. ...
Jan 29, 2023 by Balasubramanian
Yatra - Flight not confirmed refund not received Closed
I have booked a ticket from pune to Bengaluru on **/**/****. My money was deducted. After that I have received one email from Yatra that my flight is not confirmed and money will be refunded to source account. It has not received also no boo...
Jan 26, 2023 by Shreya Rastogi
Yatra - Full refund denied by Yatra for flight cancellation by the Airlines Closed
I booked a to-and-for ticket on Yatra on **th September ****. However, due to flight cancelation by Indigo for the onward journey, I was offered their Plan B option to seek refund for the entire amount. This refund amount is INR ****/-. (Proof ...
Dec 21, 2022 by Apoorv Toppo
Yatra - Money deducted but flight ticket not booked Closed
I tried booking my flight ticket via yatra.com but ticket was not Booked and money was deducted. I informed the same the same to yatra team via mail which they have provided on their website. I was informed that the refund will be processed wi...
Dec 20, 2022 by Amritesh Kumar Pandey
Yatra - Ticket not confirmed but money has debited from account Closed
I booked tickets for * passengers from Yatra app . I payed ₹ ***** via phone pay. I lost my money . I didn’t get any ticket confirmation.Please help me...
Dec 15, 2022 by Saja AP
