- Yatra com Refund Issue and Pathetic Customer Service behavior Flight cancelled due to but Yatra com Open
Booked flight ticket via Yatra Online Pvt Ltd
Want to share a ridiculous and pathetic experience with this platform.
Flight booked on June ** ****
Travel date : June ** ****
On June ** I got flight cancellation notification by the airline (Screenshot attached)
GoAir Airlines cancelled ticket due to their poor management and #COVID** situation.
Now it's been more than a Month and Yatra Online Pvt Ltd team is not initiating refund for the cancellation done by the airlines.
On the on the other hand I got refund from GoIbibo Care for one of my cancelled flight around May ** ****.
Not sure what special reason Yatra Online Pvt Ltd has for not initiating the refund.
Yatra Online Pvt Ltd app is showing status that refund is in progress.
This is really ridiculous behaviour by Yatra Online Pvt Ltd
I will recommend not to book any ticket by using Yatra Online Pvt Ltd platform.
Their customers service team is pathetic. They don't know how to resolve refund issues during #COVID** crisis.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
"I am very satisfied with voxya team. Voxya is doing great job for consumers. My complaint was resolved with top priority. Thanks once again voxya."
I had cancelled a booked flight, my reference number is ************, for which refund was initiated by yatra.com in December **** but due to some issues it got denied, I shared my details again such as cancelled cheque, passbook frontpage but ...
Feb 21, 2021 by Preeti Yadav
Booking ID : ************* Refund Amount of Rs.**** I agree that refund processed from yatra on dated.**-**-**** but As per my bank confirmation. refund has been reversed to Yatra Axis Bank Account due to Axis Bank that since the funds wer...
Feb 16, 2021 by VISHAL PARMAR
I have a yatra account. I was making the attached booking for a flight from Chandigarh to Goa and twice the payment was made (money was deducted from my account) but the booking was not confirmed. The first time I paid by upi id and althou...
Feb 13, 2021 by Abhilasha
Please find the attached my bank confirmation email for your reference. Booking ID : ************* Refund Amount of Rs.**** My bank representative called me today and confirmed that Yatra.com Processed Refund Amount for Rs.**** dated.**...
Feb 10, 2021 by VISHAL PARMAR
I want to cancel both of my booked flights as it has been mistakenly booked on wrong dates. The respective Airlines have cancelled the tickets from their end. I requested the team to process the refund and cancel the booking from their side as ...
Feb 10, 2021 by Garima Priya