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Shiprocket - Wrongly charged and no customer support

Yash Jagdish Shah filed complaint against Shiprocket on Nov 5, 2019

No resolution has been provided to me for any of my problems. More than money have i lost my loyal customers because of their poor customer service. Shipment are not Delivered and fake remarks are updated in tracking status. There is no one to help you with your problem. Nor courier company helps you to solve the problem since you have booked through shiprocket.
Very poor with their services though good with their booking interface.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Shiprocket

168

Total Complaints

111

Total Resolved

66.07%

Consumer Satisfaction

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I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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