Amazon.in - Wrongful Product delivered by Amazon

PARTHASARATHI DORAISAMY filed complaint against Amazon.in on Dec 14, 2018

The Complainant states that on **/**/****,he has placed an order online towards the purchase of Housefull New Oasis Single Size Bed (Oak)-* nos. with Storage as per their SKU details ********* vide Order no. # ***-*******-******* dt.**/**/**** and Housefull Invoice # Invoice No. ****/**** dt.**/**/**** and Home DC No.****.

IV. The home delivery and assembly was promised to be completed on or before **/**/**** as per their DC.as attached.

V. But while during the installation of *st bed,the complainant noticed that the item was found to be without Storage.He asked the assembly personnel to take the item back for a replacement.But they refused to take the items and advised to file a complaint with Amazon Cust Care.The Complainant remarked in their installation work sheet about the issue and signed it .The installation of * beds were never complete till date

VI. The complainant paid a sum of Rs.****/- towards the purchase of * beds.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Amazon.in

414

Total Complaints

150

Total Resolved

36.23%

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