- Wrong Refund Received Open
I booked Indigo Flight on Goibibo for IXE-BLR(PNR-ULI*VG) and BLR-ATQ(PNR-YQKF*E) on ** Jun **** for Rs.**** combining both after getting all type of discounts.Later my flights were cancelled by Indigo due COVID-** issue and i was given option for rescheduling or full refund. For BLR-ATQ i rescheduled the flight and for IXE-BLR i opted for full refund. i even checked on indigo website its showing full refund of Rs. **** to goibibo. if we exclude discount and other charges i was supposed to get back Rs.**** and even goibibo has mentioned this in cancellation invoice but its incurring Rs. *** Cancellation charges.they mentioned that i'll get Rs.**** as refund for this but have processed Rs.****.**. Now i'm trying get in touch with goibibo support team from so many days but there is no option to file any type of complaint or even talk to customer support executive. They just redirect to chatbot which is also of of no help. Please raise this issue to Goibibo so that i can get my full refund.
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Refund / Credit for purchase
"The Legal Notice is a very efficient tool to make large organizations listen to your complaint and respond sensibly. I have received a full refund for my order."
Goibibo - Refund related Closed
I have booked flight ticket from Raipur to Delhi at ** January ****.during check in I have paid *** rupees for seat selection.but seat has not selected and money has deducted from my account at ** January.** days passes away yet my money has n...
Feb 02, 2021 by Amit
Payment has been debited twice while booking flight SG **** from GWALIOR to JAMMU through Goibibo on ** Jan **. Screenshot attached for your reference for both the transactions. Also ticket attached for ready reference. Kindly look into the mat...
Feb 02, 2021 by Ankit Saurabh
I had booked a Hotel for my trip in May'****. However, due to COVID, I had to cancel my trip. Post cancellation the amount of **,*** was credited to my GoCash account. Post that I have been trying to get my refund to my bank account for the las...
Jan 21, 2021 by Jaimeen Trivedi
I had got a refund from my Airline on *rd November'** and till now I have been given multiple confirmations by different people at GoIbibo that it has been transferred to my bank account. But obviously haven't got anything as of yet....
Jan 21, 2021 by Ram Chandra
I booked a hotel on Goibibo app in ** Jan **. I paid Rs.**** but that hotel was not showing in my upcoming trips. This is a scam. Money got deducted but neither the hotel is booked nor they have refunded my money . Their customer support system...
Jan 21, 2021 by Lalit kumar