Ferns N Petals
- Wrong product received Open
Prabha filed this complaint against Ferns N Petals on Jul 31, 2020
I had ordered a rakhi gift hamper from ferns n petals for my brother. I had ordered a Cadbury dry fruit box along with rakhi worth ****INR but he received a rakhi with two separate Cadbury boxes of simple chocolates.
The main issue is that even if the said product is not available the site should not mention it's availablity . Even after complaining , I have been asked to wait. Rakhi is an occasion for us and incomplete without what we wish to gift.
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Resolution Demanded:
Replace / Fix problem
Ferns N Petals
Resolved
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