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Ferns N Petals - package not delivered

ANJALI SACHAN filed complaint against Ferns N Petals on Nov 10, 2021

Dear Ferns n Petals
i am writing this letter with refrence to my order date (*.**.****) with order id ********.
The Delivery was scheduled for *th nov **** and i havent recieved the order yet.I have ordered this product for my brother for bhai dooj occassion.and i feel sorry to say that fern n petal can also break trust like others.this was my first bad experience with you.i need my order to be delivered soon as now your customer department had refused me for refund and now i dont have any other option.it has been long time since i am using Ferns and Petals..but now trust has been broken so before odering anything i have to think twice.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Ferns N Petals

30

Total Complaints

16

Total Resolved

53.33%

Consumer Satisfaction

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

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