Myntra
- Wrong Product received Closed
Amit Patel filed this complaint against Myntra on Oct 30, 2023
I ordered jeans from Myntra and received wrong product. On noticing that I requested return for that product on **th Oct. Now it should be picked up by **th Oct. But it didn't happen. I called on **th and they opened an issue ticket. They promised that the issue would be solved by **th. But it didn't happen. So I called again on **th, then they told me that deadline was **th Oct and told me to wait just one more day. No pickup happened till now and afterwards. So I called on **th and they told to wait ** to ** hours. I was not sure about waiting so I tried to convince them to refund my money as the deadline of issue ticket was over. But they told me to wait for ** to ** hours. As I had no other option, I waited. Now on **th Oct, I called and they are telling same thing to wait for ** to ** hours. When I ask them about refund they are telling they cannot process it. And I asked about surety that would I get ***% response within ** hours? They are giving rude answers that they cannot give sure answer that my issue will be solved within ** hours.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Myntra
Resolved
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PhonePe
"Voxya helped me to resolve the issue with PhonePe and I was able to receive my money back. Thanks team."
Hiteshbhai Jodhani
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